Create gift recipients from contacts

When a contact is tagged in Totango, create a recipient in Reachdesk.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Totango Explore Totango →

Triggers

New contact or lead

Fires when a new contact or lead is added to Totango.

Contact updated

Fires when a field on a contact changes in Totango.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Totango.

Deal won

Fires when a deal is marked won in Totango.

Actions

Create or update contact

Creates or updates a contact in Totango.

Create deal

Creates a new deal in Totango.

Update record stage

Moves a deal or record to a new stage in Totango.

Log activity

Logs a call, email, or note against a record in Totango.

Reachdesk Explore Reachdesk →

Triggers

Reward redeemed

Fires when a recipient redeems a gift or reward in Reachdesk.

Order status changed

Fires when a gift order ships or is delivered in Reachdesk.

Low balance

Fires when the account balance or credits in Reachdesk run low.

Actions

Send a gift

Sends a gift, gift card or swag to a recipient with Reachdesk.

Give a reward

Gives points, a bonus or a reward to someone in Reachdesk.

Create a recipient

Adds a new gift recipient in Reachdesk.

Gift customers on closed deals When a deal is won in Totango, send a gift through Reachdesk. See details

Log redeemed gifts When a reward is redeemed in Reachdesk, add an activity to the contact in Totango. See details

See all Totango + Reachdesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create gift recipients from contacts” between Totango and Reachdesk?

Yes — describe it in the box above and Knit's Integrations Agent researches Totango and Reachdesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a deal stage send a gift?

Yes. When a deal is won or reaches a stage in Totango, Reachdesk can send a gift or reward to the contact.

Are gifts recorded in the CRM?

When a gift is redeemed in Reachdesk, the activity can be logged on the contact in Totango.