Create customer profiles from incoming phone calls

When a new call or text arrives in JustCall, automatically create or update a customer record in Transporters.io so scheduling details are ready to go.

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See all Transporters.io + JustCall integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Transporters.io Explore Transporters.io →

Triggers

New booking made

Fires when a new booking or appointment is made in Transporters.io.

Booking rescheduled or canceled

Fires when a booking in Transporters.io is changed or canceled.

New customer

Fires when a new customer books for the first time in Transporters.io.

Actions

Create a booking

Creates a new booking or appointment in Transporters.io.

Cancel or reschedule a booking

Cancels or moves a booking in Transporters.io.

Create or update a customer

Creates or updates a customer record in Transporters.io.

Add the booking to a calendar

Adds a booking from Transporters.io to a connected calendar.

JustCall Explore JustCall →

Triggers

New inbound SMS

Fires when a new text message is received in JustCall.

New call

Fires when a new call comes in or out through JustCall.

Missed call

Fires when a call is missed in JustCall.

Call recording ready

Fires when a call recording finishes processing in JustCall.

Actions

Send an SMS or MMS

Sends a text message through JustCall.

Place an outbound call

Starts an outbound call via JustCall.

Create or update a contact

Creates or updates a contact in JustCall.

Send a voice message

Sends a recorded voice message via JustCall.

Send text confirmation for new client appointments When a customer makes a new booking in Transporters.io, automatically send a personalized SMS confirmation from JustCall to reduce no-shows. See details

Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Transporters.io, send an automated text message from JustCall so the client is immediately updated. See details

See all Transporters.io + JustCall integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create customer profiles from incoming phone calls” between Transporters.io and JustCall?

Yes — describe it in the box above and Knit's Integrations Agent researches Transporters.io and JustCall's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Transporters.io, an automated SMS notification can be sent via JustCall instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in JustCall creates or updates a customer record in Transporters.io to follow up and schedule a call back.