Trengo Google Sheets

Trengo + Google Sheets Integrations, Built by an AI Agent

Put Trengo + Google Sheets to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Trengo and Google Sheets below — describe the exact one you want above and the Agent builds it on demand.

Trengo + Google Sheets When a new inbound message is received in Trengo, append message details into Google Sheets. See details
Log new tickets When a ticket is created in Trengo, add a row to Google Sheets. See details
Create tickets from rows When a new row is added in Google Sheets, create a ticket in Trengo. See details
Track resolution When a ticket is solved in Trengo, update the row in Google Sheets. See details

Browse the full workflow library →

Looking to achieve something else with Trengo and Google Sheets?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Trengo and Google Sheets

Everything Trengo and Google Sheets can do inside a workflow — the triggers that start one and the actions that run when it fires.

Trengo Explore Trengo →

Trengo is an omnichannel customer service platform that consolidates communication channels into a shared inbox for team support.

Triggers
New Inbound Message

Triggers when an inbound message is created.

Ticket Label Added

Triggers when a label is added to a conversation.

New Internal Note

Triggers when an internal note is created.

New Outbound Message

Triggers when an outbound message is created.

Phone Call Ended

Triggers when a phone call has ended.

Phone Call Missed

Triggers when a phone call is missed.

Actions
Create a Contact

Creates a contact.

Log a Voice Call

Logs a Voice call in a ticket.

Send a Message

Sends a message to a contact.

Send a WhatsApp Message Template

This action will send a WhatsApp message template to a phone number

Trigger Journey

Triggers a pre-configured journey

Google Sheets Explore Google Sheets →

Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on data in real time.

Triggers
New Spreadsheet Row (Team Drive)

Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

New Spreadsheet Row

Triggers when a new row is added to the bottom of a spreadsheet.

New Spreadsheet

Triggers when a new spreadsheet is created.

New or Updated Spreadsheet Row (Team Drive)

Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.

New or Updated Spreadsheet Row

Triggers when a new row is added or modified in a spreadsheet.

Updated Spreadsheet Row

Triggers when an existing row is updated in a spreadsheet. New rows do not trigger this; use New or Updated Spreadsheet Row for that.

Actions
Create Spreadsheet Column

Create a new column in a specific spreadsheet.

Create Spreadsheet Row

Create a new row in a specific spreadsheet.

Create Multiple Spreadsheet Rows

Create one or more new rows in a specific spreadsheet (with line item support).

Create Spreadsheet Row at Top

Creates a new spreadsheet row at the top of a spreadsheet (after the header row).

Change Sheet Properties

Update Google Sheets properties like frozen rows/columns, sheet position, and visibility settings.

Create Conditional Formatting Rule

Apply conditional formatting to cells in a Google Sheets spreadsheet based on their values.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Trengo + Google Sheets

Is there a pre-built Trengo + Google Sheets automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Trengo and Google Sheets's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Trengo or Google Sheets connector?

No. The Agent works whether or not Trengo or Google Sheets already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can tickets be logged?

Yes. New or updated tickets in Trengo can be added as rows in Google Sheets.

Can a row open a ticket?

When a row is added in Google Sheets, Trengo can create a ticket.

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