Trengo Human in the Loop

Trengo + Human in the Loop Integrations, Built by an AI Agent

Put Trengo + Human in the Loop to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Trengo and Human in the Loop below — describe the exact one you want above and the Agent builds it on demand.

Trengo + Human in the Loop When a phone call ends in Trengo, pass call notes to Human in the Loop for human review. See details

Browse the full workflow library →

Looking to achieve something else with Trengo and Human in the Loop?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Trengo and Human in the Loop

Everything Trengo and Human in the Loop can do inside a workflow — the triggers that start one and the actions that run when it fires.

Trengo Explore Trengo →

Trengo is an omnichannel customer service platform that consolidates communication channels into a shared inbox for team support.

Triggers
New Inbound Message

Triggers when an inbound message is created.

Ticket Label Added

Triggers when a label is added to a conversation.

New Internal Note

Triggers when an internal note is created.

New Outbound Message

Triggers when an outbound message is created.

Phone Call Ended

Triggers when a phone call has ended.

Phone Call Missed

Triggers when a phone call is missed.

Actions
Create a Contact

Creates a contact.

Log a Voice Call

Logs a Voice call in a ticket.

Send a Message

Sends a message to a contact.

Send a WhatsApp Message Template

This action will send a WhatsApp message template to a phone number

Trigger Journey

Triggers a pre-configured journey

Human in the Loop Explore Human in the Loop →

An AI workflow platform that incorporates human oversight and verification into automated data processing tasks.

Triggers
New Approval Requested

Triggers when a specific Human in the Loop step runs in another Zap.

Actions
Collect Data

Ask for additional information during the Zap run.

Request Approval

Ask someone to approve or change data before continuing the Zap.

Enterprise-grade security

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Trengo + Human in the Loop

Is there a pre-built Trengo + Human in the Loop automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Trengo and Human in the Loop's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Trengo or Human in the Loop connector?

No. The Agent works whether or not Trengo or Human in the Loop already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Put Integrations on Autopilot. Talk to Experts.

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