Twilio Acuity Scheduling

Twilio + Acuity Scheduling Integrations

Put Twilio + Acuity Scheduling to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Twilio and Acuity Scheduling below — describe the exact one you want above and the Agent builds it on demand.

Twilio + Acuity Scheduling When a new phone call occurs in Twilio, sync the call details to Acuity Scheduling.
Send text confirmation for new client appointments When a customer makes a new booking in Acuity Scheduling, automatically send a personalized SMS confirmation from Twilio to reduce no-shows. See details
Create customer profiles from incoming phone calls When a new call or text arrives in Twilio, automatically create or update a customer record in Acuity Scheduling so scheduling details are ready to go. See details
Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Acuity Scheduling, send an automated text message from Twilio so the client is immediately updated. See details

Browse the full workflow library →

Looking to achieve something else with Twilio and Acuity Scheduling?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Twilio and Acuity Scheduling

Everything Twilio and Acuity Scheduling can do inside a workflow — the triggers that start one and the actions that run when it fires.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Acuity Scheduling Explore Acuity Scheduling →

Acuity Scheduling is an online appointment scheduling application that allows client-facing businesses to manage booking availability, intake forms, and payments.

Knit's Integrations Agent builds Acuity Scheduling's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Acuity Scheduling's API.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about Twilio + Acuity Scheduling

Is there a pre-built Twilio + Acuity Scheduling automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Acuity Scheduling's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Twilio or Acuity Scheduling connector?

No. The Agent works whether or not Twilio or Acuity Scheduling already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Acuity Scheduling, an automated SMS notification can be sent via Twilio instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in Twilio creates or updates a customer record in Acuity Scheduling to follow up and schedule a call back.

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