Twilio DragApp

Twilio + DragApp Integrations

Put Twilio + DragApp to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Twilio and DragApp below — describe the exact one you want above and the Agent builds it on demand.

Twilio + DragApp When a new task card is created in DragApp, send an SMS alert via Twilio.
Turn missed calls into follow-up tasks When a customer call goes unanswered in Twilio, automatically create a task in DragApp so a team member can return the call promptly. See details
Post incoming text messages to a team feed Whenever a new text message arrives in Twilio, post the details as an update in DragApp to keep your team informed in real time. See details
Text a client when a team member is assigned to their account When a team member gets assigned a task in DragApp, automatically send a confirmation text message to the client via Twilio. See details

Browse the full workflow library →

Looking to achieve something else with Twilio and DragApp?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Twilio and DragApp

Everything Twilio and DragApp can do inside a workflow — the triggers that start one and the actions that run when it fires.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

DragApp Explore DragApp →

A shared inbox and task management tool that transforms Gmail into organized Kanban boards for team collaboration.

Triggers
New Comment

Triggers when there's a New Comment is added.

New Email

Triggers when there's a new email is received.

New Reply to Email

Triggers when there's a new email reply to an email is received.

New Task Card

Triggers when there's a new task card is added.

Actions
Create Card

Creates a card on board.

New Comment

Add New Comment.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Twilio + DragApp

Is there a pre-built Twilio + DragApp automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and DragApp's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Twilio or DragApp connector?

No. The Agent works whether or not Twilio or DragApp already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Twilio to DragApp improve team responsiveness?

By surfacing phone calls, missed calls, and text messages from Twilio inside DragApp, your team can collaborate on customer communication without toggling between tools.

Can missed calls automatically generate follow-up assignments for my team?

Yes, whenever an inbound call is missed in Twilio, an actionable task is created in DragApp for team members to handle.

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