Twilio Featurebase

Twilio + Featurebase Integrations

Put Twilio + Featurebase to work with AI and enterprise-grade automation

Try:

Learn more about Twilio integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

See the kind of workflows teams build with Twilio and Featurebase below — describe the exact one you want above and the Agent builds it on demand.

Twilio + Featurebase When a new post is created in Featurebase, send an SMS alert via Twilio.
Log missed calls as follow-up tasks When a customer call goes unanswered in Twilio, automatically create a follow-up task in Featurebase so team members can return the call. See details
Send SMS notifications when tasks are completed When a project task is marked complete in Featurebase, automatically send a confirmation text message to the client through Twilio. See details
Attach call recordings to project tasks Once a call recording becomes available in Twilio, post a comment with the audio details to the corresponding task in Featurebase. See details

Browse the full workflow library →

Looking to achieve something else with Twilio and Featurebase?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

Try Knit Free

Triggers & actions for Twilio and Featurebase

Everything Twilio and Featurebase can do inside a workflow — the triggers that start one and the actions that run when it fires.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Featurebase Explore Featurebase →

A feedback management and product roadmap platform that helps software teams capture user feature requests and share updates.

Triggers
New Comment

Triggers when a new comment is posted on your feedback board.

New Post

Triggers when a new post is created on your feedback board.

Actions
Change Post Status

Changes a posts status.

Create Changelog

Creates a new changelog.

Create Post

Creates a post to your feedback board.

Upvote Post

Adds an upvoter to a post.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA

Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Twilio + Featurebase

Is there a pre-built Twilio + Featurebase automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Featurebase's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Twilio or Featurebase connector?

No. The Agent works whether or not Twilio or Featurebase already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting Twilio with Featurebase help manage missed customer calls?

You can set up an integration so every missed call in Twilio creates a task in Featurebase, ensuring your team follows up promptly.

Can project updates in Featurebase send notifications to clients?

Yes, completing a task or reaching a due date in Featurebase can prompt Twilio to send a text message directly to the customer.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human