Twilio Shippo

Twilio + Shippo Integrations

Put Twilio + Shippo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Twilio and Shippo below — describe the exact one you want above and the Agent builds it on demand.

Twilio + Shippo When a new order is created in Shippo, send an SMS notification with tracking information via Twilio.
Recover abandoned shopping carts with SMS When a customer leaves items behind in Shippo, automatically send a text discount through Twilio to encourage them to complete checkout. See details
Welcome new store affiliates via text message Send an automated text greeting through Twilio whenever a new promotional partner is approved in Shippo. See details
Log customer text inquiries into store records When a buyer sends a message in Twilio, execute a custom API request in Shippo to store their inquiry history on their customer file. See details

Browse the full workflow library →

Looking to achieve something else with Twilio and Shippo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Twilio and Shippo

Everything Twilio and Shippo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Shippo Explore Shippo →

Shippo is a multi-carrier shipping technology platform that connects e-commerce businesses with shipping carriers to print delivery labels.

Triggers
New Shipping Label

Triggers when a new shipping label is created

New Order

Triggers when a new order is created

Actions
Create Order

Creates an order.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about Twilio + Shippo

Is there a pre-built Twilio + Shippo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Shippo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Twilio or Shippo connector?

No. The Agent works whether or not Twilio or Shippo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can integrating Shippo with Twilio help recover lost store sales?

By automatically sending personalized text messages through Twilio when shoppers leave items behind in Shippo, you can remind buyers about their cart and offer timely checkout incentives.

Can inbound text responses in Twilio update customer records in Shippo?

Yes, when buyers send text messages or call through Twilio, you can send custom requests to log those inquiries directly against their store account in Shippo.

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