Twilio + Slack Integrations
Put Twilio + Slack to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Twilio and Slack
See the kind of workflows teams build with Twilio and Slack below — describe the exact one you want above and the Agent builds it on demand.
Twilio + Slack
When an incoming SMS is received in Twilio, automatically post the message content into a Slack channel.
Notify team channels about missed phone calls
When a call goes unanswered in Twilio, automatically post an alert message in a Slack channel so a representative can follow up.
See details
Share incoming text messages with support teams
When a customer sends a new inbound SMS to Twilio, post the text content to a shared channel in Slack for real-time visibility.
See details
Send outbound SMS updates from chat mentions
When a team member is mentioned in a dedicated Slack channel, automatically send a follow-up text message to the customer via Twilio.
See details
Browse the full workflow library →
Looking to achieve something else with Twilio and Slack?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Twilio and Slack
Everything Twilio and Slack can do inside a workflow — the triggers that start one and the actions that run when it fires.
Twilio Explore Twilio →
Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.
TriggersTriggers when you add a new phone number.
Triggers when a call is finished on your Twilio number.
Triggers when a new recording is available on your account.
Triggers when an SMS is sent to your Twilio number.
Triggers when a new transcription is available on your account.
Triggers when a WhatsApp message is sent to your Twilio number.
Call a number or numbers and say a message.
Send a WhatsApp message to one or more recipients.
Send a SMS to a number or numbers.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Slack Explore Slack →
Slack is a channel-based messaging platform designed to facilitate real-time team communication and collaboration.
TriggersTriggers when a new message is posted to any public channel.
Triggers when a new #channel is created.
Triggers when a new message is posted to a specific #channel you choose.
Triggers when a custom emoji has been added to a team.
Triggers when a new file is uploaded to your workspace.
Triggers when a username or highlight word is mentioned in a public #channel.
Adds a reaction to a message.
Adds a reminder for yourself or a teammate, just like the /remind slash command.
Archives a conversation (e.g., public channel, private channel, DM, or group DM).
Cancels a message that has been scheduled to be posted.
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Post a message or thread reply to a channel. You can also schedule it to send later.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Chatwork
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Google Chat
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
JANDI
JANDI is an enterprise group messaging software designed for workplace communication, project discussion, and cloud file sharing across teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Twilio + Slack
Is there a pre-built Twilio + Slack automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Slack's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Twilio or Slack connector?
No. The Agent works whether or not Twilio or Slack already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate Twilio with Slack?
It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.
Can team members initiate customer communications from Slack?
Yes, posting specific messages or mentions in Slack can initiate text messages or voice broadcasts sent via Twilio.