Twilio + Userback Integrations
Put Twilio + Userback to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Twilio and Userback
See the kind of workflows teams build with Twilio and Userback below — describe the exact one you want above and the Agent builds it on demand.
Twilio + Userback
When new feedback is created in Userback, send an SMS notification via Twilio.
Log missed calls as follow-up tasks
When a customer call goes unanswered in Twilio, automatically create a follow-up task in Userback so team members can return the call.
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Send SMS notifications when tasks are completed
When a project task is marked complete in Userback, automatically send a confirmation text message to the client through Twilio.
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Attach call recordings to project tasks
Once a call recording becomes available in Twilio, post a comment with the audio details to the corresponding task in Userback.
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Browse the full workflow library →
Looking to achieve something else with Twilio and Userback?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Twilio and Userback
Everything Twilio and Userback can do inside a workflow — the triggers that start one and the actions that run when it fires.
Twilio Explore Twilio →
Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.
TriggersTriggers when you add a new phone number.
Triggers when a call is finished on your Twilio number.
Triggers when a new recording is available on your account.
Triggers when an SMS is sent to your Twilio number.
Triggers when a new transcription is available on your account.
Triggers when a WhatsApp message is sent to your Twilio number.
Call a number or numbers and say a message.
Send a WhatsApp message to one or more recipients.
Send a SMS to a number or numbers.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Userback Explore Userback →
Userback is a feedback collection platform that allows software teams to gather visual feedback and bug reports from website users.
TriggersTriggers when new feedback is created.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Aisle Planner
Aisle Planner is an event management and design suite built specifically for wedding coordinators and event planning professionals.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Twilio + Userback
Is there a pre-built Twilio + Userback automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Userback's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Twilio or Userback connector?
No. The Agent works whether or not Twilio or Userback already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting Twilio with Userback help manage missed customer calls?
You can set up an integration so every missed call in Twilio creates a task in Userback, ensuring your team follows up promptly.
Can project updates in Userback send notifications to clients?
Yes, completing a task or reaching a due date in Userback can prompt Twilio to send a text message directly to the customer.