Typeform WhatsApp Business

Typeform + WhatsApp Business Integrations

Put Typeform + WhatsApp Business to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Typeform and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.

Typeform + WhatsApp Business When message status updates in WhatsApp Business, sync survey follow-ups in Typeform.
Send text confirmation after form submission When a customer submits a new form response in Typeform, automatically send an instant SMS confirmation via WhatsApp Business to verify receipt. See details
Add survey respondent after missed call When a call is missed in WhatsApp Business, automatically create a respondent record in Typeform to send a follow-up inquiry form. See details
Initiate voice message follow-up on survey response update When an urgent response is updated in Typeform, automatically place an outbound voice message using WhatsApp Business to reach out promptly. See details

Browse the full workflow library →

Looking to achieve something else with Typeform and WhatsApp Business?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Typeform and WhatsApp Business

Everything Typeform and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.

Typeform Explore Typeform →

Typeform is a web-based form builder that allows users to create interactive surveys, forms, and quizzes.

Knit's Integrations Agent builds Typeform's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Typeform's API.

WhatsApp Business Explore WhatsApp Business →

A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.

Triggers
Message Status Updated

Triggers when a message you sent changes status (sent, delivered, read, or failed).

New Message Received

Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.

Actions
Send Freeform Message

Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Media Message

Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Template Message

Sends a template message to a WhatsApp user.

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FAQ

Common questions about Typeform + WhatsApp Business

Is there a pre-built Typeform + WhatsApp Business automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Typeform and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Typeform or WhatsApp Business connector?

No. The Agent works whether or not Typeform or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can we send automated text messages when someone fills out a form?

Yes, as soon as a user submits a form response in Typeform, an automated SMS confirmation or voice message can be sent immediately via WhatsApp Business.

Can inbound calls prompt survey invitations?

Yes, after a missed call or completed inbound call in WhatsApp Business, you can automatically create a respondent entry in Typeform to request feedback.

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