Universell + PhoneBurner Integrations
Put Universell + PhoneBurner to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Universell and PhoneBurner
See the kind of workflows teams build with Universell and PhoneBurner below — describe the exact one you want above and the Agent builds it on demand.
Universell + PhoneBurner
When an invoice is updated in Universell, update contact details in PhoneBurner.
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Send text messages to newly created leads
When a new lead is created in Universell, automatically send a welcome SMS via PhoneBurner to establish immediate contact.
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Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in PhoneBurner, automatically log the activity on the contact's record in Universell.
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Dispatch text confirmations on won deals
When a deal is won in Universell, send an automated SMS via PhoneBurner to confirm details with the client.
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Browse the full workflow library →
Looking to achieve something else with Universell and PhoneBurner?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Universell and PhoneBurner
Everything Universell and PhoneBurner can do inside a workflow — the triggers that start one and the actions that run when it fires.
Universell Explore Universell →
Universell is a customer relationship management system designed to streamline business sales processes, lead tracking, and client communications.
TriggersTriggers when an existing invoice is updated.
Triggers when a new appointment is scheduled.
Triggers when a new customer is added.
Triggers when a new invoice is created.
Triggers when a new order is created.
Triggers when a new product is added.
Creates a new customer.
Creates a new invoice.
Creates a new order.
Creates a new product.
Schedules a new appointment.
PhoneBurner Explore PhoneBurner →
A power dialer and outbound phone call platform that automates call workflows to increase sales team contact volume.
TriggersUse this trigger to fetch dial session call data from your PhoneBurner account. If you are a team admin, it can return call data for both you and your users. Each call is returned as a unique trigger item that can be used in later Zap steps. For larger teams, polling may become slow or time out. When possible, a webhook-based Zap is the more reliable option.
Triggers when a PB Contact is UPDATED in defined folder
Creates a new contact.
Use this Action to search for Contacts based on email or phone across your account or your entire team account if you are an admin
Use this action to get a specific contact when you know the Contact ID
This Action will update a specific contact within PhoneBurner based on the unique PhoneBurner contact/record ID. In order to use this Action, you must have the PhoneBurner contact ID. This will update the specific contact within your personal account or if you are the PhoneBurner admin it will update the contact if it is in your account or any one of your users accounts
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
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17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
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ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Active Knocker
Active Knocker is a canvassing and door-to-door sales management software designed to track field reps and leads.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Universell + PhoneBurner
Is there a pre-built Universell + PhoneBurner automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Universell and PhoneBurner's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Universell or PhoneBurner connector?
No. The Agent works whether or not Universell or PhoneBurner already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Universell and PhoneBurner help track phone communications?
Inbound calls, text messages, and missed calls handled in PhoneBurner can automatically log activities or update lead profiles directly inside Universell.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Universell can prompt PhoneBurner to send an automated SMS confirmation or message to the client.