Segment contacts based on inbound text messages
When an inbound SMS is received in Upcall, update the sender's subscriber record in Poplar by assigning them to a targeted audience segment.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Upcall Explore Upcall →
TriggersFires when a new text message is received in Upcall.
Fires when a new call comes in or out through Upcall.
Fires when a call is missed in Upcall.
Fires when a call recording finishes processing in Upcall.
Sends a text message through Upcall.
Starts an outbound call via Upcall.
Creates or updates a contact in Upcall.
Sends a recorded voice message via Upcall.
Poplar Explore Poplar →
TriggersFires when a new subscriber is added in Poplar.
Fires when a campaign is sent from Poplar.
Fires when a subscriber unsubscribes in Poplar.
Adds or updates a subscriber in Poplar.
Creates or sends a campaign from Poplar.
Adds a subscriber to a segment in Poplar.
More Upcall + Poplar workflows
See all Upcall + Poplar integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Segment contacts based on inbound text messages” between Upcall and Poplar?
Yes — describe it in the box above and Knit's Integrations Agent researches Upcall and Poplar's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send automated text messages when someone joins a marketing list?
Yes, as soon as a subscriber signs up in Poplar, you can send a targeted SMS or voice message through Upcall to increase engagement.
How can missed phone calls feed into email marketing flows?
When a prospect calls and leaves a missed call in Upcall, their contact details are added as a subscriber in Poplar to receive follow-up emails.