UptimeToolbox + ConnectWise Manage Integrations
Put UptimeToolbox + ConnectWise Manage to work with AI and enterprise-grade automation
Learn more about UptimeToolbox integrations or talk to a human
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Workflows you can build between UptimeToolbox and ConnectWise Manage
See the kind of workflows teams build with UptimeToolbox and ConnectWise Manage below — describe the exact one you want above and the Agent builds it on demand.
UptimeToolbox + ConnectWise Manage
When an incident is triggered or resolved in UptimeToolbox, create or update a service ticket in ConnectWise Manage.
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Log incidents on affected accounts
When a new incident is opened in UptimeToolbox, add a note to the affected company record in ConnectWise Manage.
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Create follow-up tasks after resolution
When an incident is resolved in UptimeToolbox, create a follow-up task in ConnectWise Manage for the account owner.
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Flag key accounts during an outage
When UptimeToolbox raises a critical alert, tag the related accounts in ConnectWise Manage so the team can prioritize outreach.
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Browse the full workflow library →
Looking to achieve something else with UptimeToolbox and ConnectWise Manage?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for UptimeToolbox and ConnectWise Manage
Everything UptimeToolbox and ConnectWise Manage can do inside a workflow — the triggers that start one and the actions that run when it fires.
UptimeToolbox Explore UptimeToolbox →
UptimeToolbox is a website monitoring tool that tracks website uptime, server health, and performance issues in real time.
TriggersTriggers when anUptimeToolbox incident is either triggered or resolved.
ConnectWise Manage Explore ConnectWise Manage →
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
TriggersTriggers when a contact is created or updated.
Triggers when a new ticket note is created.
Triggers when a project is created or updated.
Triggers when a service ticket is created and/or updated.
Triggers when a new territory is created.
Upload a file and attach it to a record.
Creates a new company.
Creates a new contact.
Creates a new service desk or project ticket.
Create a service note or ticket note.
Updates an existing company.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about UptimeToolbox + ConnectWise Manage
Is there a pre-built UptimeToolbox + ConnectWise Manage automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches UptimeToolbox and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built UptimeToolbox or ConnectWise Manage connector?
No. The Agent works whether or not UptimeToolbox or ConnectWise Manage already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why link incident alerts to a CRM?
When UptimeToolbox opens an incident, the accounts affected by it matter to sales and success teams. Recording it in ConnectWise Manage gives them the context without watching an on-call tool.
Can I notify account owners about incidents?
Yes. When an incident opens or is resolved in UptimeToolbox, you can create a task or note in ConnectWise Manage for the owner of each affected account.