When incident triggered or resolved in UptimeToolbox, sync it to Salesforce.

When an incident is triggered or resolved in UptimeToolbox, update the account or asset record in Salesforce.

Try:

See all UptimeToolbox + Salesforce integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

UptimeToolbox Explore UptimeToolbox →

Triggers

New alert

Fires when a monitor or check in UptimeToolbox raises an alert.

New or updated incident

Fires when an incident is opened or updated in UptimeToolbox.

Monitor state changed

Fires when a monitored site, service or alarm in UptimeToolbox changes state.

Actions

Create incident

Opens a new incident or alert in UptimeToolbox.

Acknowledge incident

Acknowledges an open incident in UptimeToolbox.

Resolve incident

Resolves an incident in UptimeToolbox.

Salesforce Explore Salesforce →

Triggers

New lead created

Fires when a new lead or contact is created in Salesforce.

Deal stage changed

Fires when a deal moves to a new stage in Salesforce.

Deal won

Fires when a deal is marked won in Salesforce.

Contact updated

Fires when a field on a contact changes in Salesforce.

Actions

Create or update contact

Creates or updates a contact in Salesforce.

Create deal

Creates a new deal in Salesforce.

Update deal stage

Moves a deal to a new stage in Salesforce.

Log activity

Logs a call, email, or note against a record in Salesforce.

Log incidents on affected accounts When a new incident is opened in UptimeToolbox, add a note to the affected company record in Salesforce. See details

Create follow-up tasks after resolution When an incident is resolved in UptimeToolbox, create a follow-up task in Salesforce for the account owner. See details

Flag key accounts during an outage When UptimeToolbox raises a critical alert, tag the related accounts in Salesforce so the team can prioritize outreach. See details

See all UptimeToolbox + Salesforce integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “When incident triggered or resolved in UptimeToolbox, sync it to Salesforce.” between UptimeToolbox and Salesforce?

Yes — describe it in the box above and Knit's Integrations Agent researches UptimeToolbox and Salesforce's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why link incident alerts to a CRM?

When UptimeToolbox opens an incident, the accounts affected by it matter to sales and success teams. Recording it in Salesforce gives them the context without watching an on-call tool.

Can I notify account owners about incidents?

Yes. When an incident opens or is resolved in UptimeToolbox, you can create a task or note in Salesforce for the owner of each affected account.