Log technical issues directly to deal activities

When a new issue is captured in Userback, automatically log an activity in Odoo ERP Self Hosted so account managers stay informed about bugs affecting their accounts.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Userback Explore Userback →

Triggers

New bug report

Fires when a new bug or issue is reported in Userback.

Test run finished

Fires when a test run or build passes or fails in Userback.

Comment added

Fires when someone comments on a bug in Userback.

Actions

Create issue

Creates a new bug or issue in Userback.

Update issue

Updates the status or details of an issue in Userback.

Add comment

Adds a comment to a bug in Userback.

Odoo ERP Self Hosted Explore Odoo ERP Self Hosted →

Triggers

New contact or lead

Fires when a new contact or lead is added to Odoo ERP Self Hosted.

Contact updated

Fires when a field on a contact changes in Odoo ERP Self Hosted.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Odoo ERP Self Hosted.

Deal won

Fires when a deal is marked won in Odoo ERP Self Hosted.

Actions

Create or update contact

Creates or updates a contact in Odoo ERP Self Hosted.

Create deal

Creates a new deal in Odoo ERP Self Hosted.

Update record stage

Moves a deal or record to a new stage in Odoo ERP Self Hosted.

Log activity

Logs a call, email, or note against a record in Odoo ERP Self Hosted.

Turn sales milestones into engineering onboarding tasks When a deal stage changes in Odoo ERP Self Hosted, automatically create a new issue in Userback to notify developers to start implementation. See details

Update sales deal stages when releases launch When a successful deployment is tracked in Userback, automatically update the deal stage in Odoo ERP Self Hosted to keep revenue teams aligned on product deliveries. See details

See all Userback + Odoo ERP Self Hosted integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log technical issues directly to deal activities” between Userback and Odoo ERP Self Hosted?

Yes — describe it in the box above and Knit's Integrations Agent researches Userback and Odoo ERP Self Hosted's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why should I integrate my developer tool with my CRM?

Connecting Userback to Odoo ERP Self Hosted helps sales and engineering align by automatically keeping deal records updated with deployment status and critical software issues.

Can changes in sales deal stages automatically create technical tasks?

Yes, when a deal stage updates in Odoo ERP Self Hosted, you can automatically create an issue in Userback to kick off client onboarding or custom engineering work.