Userback Shape

Userback + Shape Integrations

Put Userback + Shape to work with AI and enterprise-grade automation

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Learn more about Userback integrations or talk to a human

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See the kind of workflows teams build with Userback and Shape below — describe the exact one you want above and the Agent builds it on demand.

Userback + Shape When new feedback is logged in Userback, sync project notes to Shape.
Generate project tasks when deals are won When a deal is won in Shape, automatically create a project task in Userback to kick off client onboarding. See details
Update CRM deal stages when project tasks complete When a milestone task is completed in Userback, automatically update the deal stage in Shape to keep sales reps informed. See details
Log activity in CRM when task comments are added When a comment is added to a client task in Userback, automatically log the activity in Shape on the customer record. See details

Browse the full workflow library →

Looking to achieve something else with Userback and Shape?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Userback and Shape

Everything Userback and Shape can do inside a workflow — the triggers that start one and the actions that run when it fires.

Userback Explore Userback →

Userback is a feedback collection platform that allows software teams to gather visual feedback and bug reports from website users.

Triggers
New Feedback Is Created

Triggers when new feedback is created.

Shape Explore Shape →

Shape Software is a cloud CRM and sales automation platform that helps mortgage, legal, and financial services companies manage leads.

Knit's Integrations Agent builds Shape's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Shape's API.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Userback + Shape

Is there a pre-built Userback + Shape automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Userback and Shape's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Userback or Shape connector?

No. The Agent works whether or not Userback or Shape already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Userback and Shape help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Shape automatically spin up project tasks?

Yes, when a deal is won or changes stages in Shape, you can instantly create initial project tasks in Userback.

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