Userflow + Intercom Integrations
Put Userflow + Intercom to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Userflow and Intercom
See the kind of workflows teams build with Userflow and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Userflow + Intercom
When a user submits a survey answer in Userflow, create or update their corresponding user profile in Intercom.
Escalate issues to external support desks
When a new ticket is created in Userflow, automatically mirror the issue as a new ticket in Intercom for specialized tier-two investigation.
See details
Sync status changes across help desks
When a ticket status changes in Intercom, automatically update the matching ticket status in Userflow to keep customer success agents informed.
See details
Forward critical SLA breaches to secondary queues
When an SLA is breached in Userflow, automatically create an urgent ticket in Intercom and assign it to senior technical staff.
See details
Browse the full workflow library →
Looking to achieve something else with Userflow and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Userflow and Intercom
Everything Userflow and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Userflow Explore Userflow →
Userflow is an in-app user onboarding software that enables businesses to build interactive product tours, checklists, and survey popups.
TriggersTriggers when a user has completed all tasks in a checklist.
Triggers when a user dismisses a checklist.
Triggers when a checklist is started for a user.
Triggers when a user completes a checklist task.
Triggers when an event is tracked in Userflow.
Triggers when a flow is completed by a user by reaching a goal step. If the flow has any survey questions, the answers will be provided.
Tracks an event for a user/group.
Updates (or creates) a group (company/account/tenant/organization).
Updates (or creates) a user.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Userflow + Intercom
Is there a pre-built Userflow + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Userflow and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Userflow or Intercom connector?
No. The Agent works whether or not Userflow or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync tickets across two separate ticketing platforms?
It allows customer support, engineering, and external vendor teams to collaborate in their preferred ticketing platforms without manual status updates or missed context.
Do comments and status changes mirror bidirectionally?
Yes, status updates or newly assigned tickets in one platform can immediately update the corresponding issue in the second platform.