Send recovery emails for abandoned shopping carts
When a prospective buyer abandons a cart in Velocity, automatically send a tailored recovery email through Microsoft Office 365.
See all Velocity + Microsoft Office 365 integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Velocity Explore Velocity →
TriggersFires when a customer places a new order in Velocity.
Fires when an order in Velocity is paid, fulfilled, refunded or disputed.
Fires when a new customer account is created in Velocity.
Fires when a customer abandons their cart before completing checkout in Velocity.
Creates or updates a product or listing in Velocity.
Updates an order's status or fulfillment details in Velocity.
Sends a custom API request to Velocity for actions not covered by a dedicated action.
Microsoft Office 365 Explore Microsoft Office 365 →
TriggersFires when a new email arrives in Microsoft Office 365.
Fires when an email is sent from Microsoft Office 365.
Fires when a tracked email sent via Microsoft Office 365 is opened.
Fires when an email sent via Microsoft Office 365 bounces.
Sends an email via Microsoft Office 365.
Creates a draft email in Microsoft Office 365.
Applies a label or folder to an email in Microsoft Office 365.
Moves an email into a different folder in Microsoft Office 365.
More Velocity + Microsoft Office 365 workflows
Notify affiliates when commissions are earned
When an affiliate earns a commission in Velocity, send a summary notification email to them via Microsoft Office 365.
See details
Update store records when emails bounce
When a transaction or marketing email bounces in Microsoft Office 365, automatically issue a custom API request in Velocity to flag the email address.
See details
See all Velocity + Microsoft Office 365 integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send recovery emails for abandoned shopping carts” between Velocity and Microsoft Office 365?
Yes — describe it in the box above and Knit's Integrations Agent researches Velocity and Microsoft Office 365's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send automated email follow-ups for abandoned carts?
Yes, when a shopping cart is abandoned in Velocity, an automated workflow sends an email through Microsoft Office 365 to recover the sale.
How can email bounce events impact e-commerce operations?
When a promotional message bounces in Microsoft Office 365, you can automatically run a custom API request in Velocity to update customer communication preferences.