Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Dialpad, automatically log the activity on the contact's record in Versium REACH.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Versium REACH Explore Versium REACH →

Triggers

New lead

Fires when Versium REACH finds or captures a new lead.

New contact

Fires when a new contact is added to a list in Versium REACH.

New company

Fires when a new company matches a saved search in Versium REACH.

Actions

Enrich a contact

Adds job title, phone and company data to a contact with Versium REACH.

Enrich a company

Looks up firmographic data for a company with Versium REACH.

Find an email

Finds and verifies a prospect's work email with Versium REACH.

Dialpad Explore Dialpad →

Triggers

New inbound SMS

Fires when a new text message is received in Dialpad.

New call

Fires when a new call comes in or out through Dialpad.

Missed call

Fires when a call is missed in Dialpad.

Call recording ready

Fires when a call recording finishes processing in Dialpad.

Actions

Send an SMS or MMS

Sends a text message through Dialpad.

Place an outbound call

Starts an outbound call via Dialpad.

Create or update a contact

Creates or updates a contact in Dialpad.

Send a voice message

Sends a recorded voice message via Dialpad.

Send text messages to newly created leads When a new lead is created in Versium REACH, automatically send a welcome SMS via Dialpad to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Versium REACH, send an automated SMS via Dialpad to confirm details with the client. See details

See all Versium REACH + Dialpad integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Versium REACH and Dialpad?

Yes — describe it in the box above and Knit's Integrations Agent researches Versium REACH and Dialpad's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Versium REACH and Dialpad help track phone communications?

Inbound calls, text messages, and missed calls handled in Dialpad can automatically log activities or update lead profiles directly inside Versium REACH.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Versium REACH can prompt Dialpad to send an automated SMS confirmation or message to the client.