When new message in Reamaze, sync it to VideoAsk.
When a new message is logged in Reamaze, attach user video feedback from VideoAsk.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
VideoAsk Explore VideoAsk →
TriggersFires when a form is submitted in VideoAsk.
Fires when a respondent finishes a survey in VideoAsk.
Fires when an existing response is edited in VideoAsk.
Creates or updates a form or survey in VideoAsk.
Looks up a specific form response in VideoAsk.
Adds a respondent or contact to a form in VideoAsk.
Reamaze Explore Reamaze →
TriggersFires when a new support ticket or chat conversation starts in Reamaze.
Fires when a ticket's status changes in Reamaze.
Fires when a ticket in Reamaze is assigned to an agent.
Fires when a ticket in Reamaze breaches its response SLA.
Creates a new ticket in Reamaze.
Updates a ticket's status in Reamaze.
Assigns a ticket in Reamaze to an agent.
Posts a reply or internal note on a ticket or conversation in Reamaze.
More VideoAsk + Reamaze workflows
See all VideoAsk + Reamaze integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “When new message in Reamaze, sync it to VideoAsk.” between VideoAsk and Reamaze?
Yes — describe it in the box above and Knit's Integrations Agent researches VideoAsk and Reamaze's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in VideoAsk automatically creates a new ticket in Reamaze containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Reamaze, you can automatically add the customer as a respondent in VideoAsk to collect feedback.