Voiceflow + WhatsApp Business Integrations
Put Voiceflow + WhatsApp Business to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Voiceflow and WhatsApp Business
See the kind of workflows teams build with Voiceflow and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.
Voiceflow + WhatsApp Business
When a conversation event occurs in Voiceflow, dispatch a message via WhatsApp Business.
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Send SMS text confirmation when a lead is captured in chat
When a high-intent lead is captured in Voiceflow, automatically send a follow-up text message via WhatsApp Business to confirm contact details.
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Initiate AI chat support after a missed customer call
When a phone call goes unanswered in WhatsApp Business, automatically send a message link via Voiceflow to help the caller over automated chat.
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Update phone contacts from website chat interactions
When a new conversation starts in Voiceflow, automatically update the customer record in WhatsApp Business with updated channel preferences.
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Browse the full workflow library →
Looking to achieve something else with Voiceflow and WhatsApp Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Voiceflow and WhatsApp Business
Everything Voiceflow and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Voiceflow Explore Voiceflow →
A collaborative platform for designing, prototyping, and building conversational AI agents, chatbots, and voice assistants.
ActionsSends a launch request to your agent, beginning the conversation.
Triggers an outbound call by your agent.
Triggers a custom event in your project.
Sends a message to a conversation with an agent. Make sure you've begun the conversation before using this step!
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Other AI Assistants & Chatbots apps on Knit
Explore more AI Assistants & Chatbots integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AI Chatbot Hub
A platform for building, deploying, and managing automated conversational chatbots to handle customer support and website engagement.
AI Number
AI Number is an artificial intelligence virtual phone assistant that handles inbound phone calls, answers questions, and routes inquiries automatically.
Aira
Aira is an artificial intelligence assistant platform designed to automate responses and support user interactions.
AirOps
AirOps is a platform that enables teams to build, test, and deploy custom AI workflows, assistants, and document generation tools.
Allo
Allo is an AI assistant software that helps teams organize workspace knowledge, summarize information, and automate routine operational tasks.
aperfectstay
aperfectstay is an AI-powered guest communication and property management assistant for short-term rental hosts and property managers.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Atllas
Atllas is an artificial intelligence real estate assistant that automates property research, deal analysis, and client communication.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Voiceflow + WhatsApp Business
Is there a pre-built Voiceflow + WhatsApp Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Voiceflow and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Voiceflow or WhatsApp Business connector?
No. The Agent works whether or not Voiceflow or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect an AI chatbot with a phone and SMS platform?
Linking Voiceflow and WhatsApp Business creates a multi-channel support experience, seamlessly transitioning conversations from web chat to mobile SMS.
What happens when a website visitor requests a call through chat?
When a conversation handoff or lead capture occurs in Voiceflow, WhatsApp Business can automatically send a confirmation text message or place a call.