Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in VoIPstudio, automatically log the activity on the contact's record in CiviCRM.

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See all VoIPstudio + CiviCRM integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

VoIPstudio Explore VoIPstudio →

Triggers

New inbound SMS

Fires when a new text message is received in VoIPstudio.

New call

Fires when a new call comes in or out through VoIPstudio.

Missed call

Fires when a call is missed in VoIPstudio.

Call recording ready

Fires when a call recording finishes processing in VoIPstudio.

Actions

Send an SMS or MMS

Sends a text message through VoIPstudio.

Place an outbound call

Starts an outbound call via VoIPstudio.

Create or update a contact

Creates or updates a contact in VoIPstudio.

Send a voice message

Sends a recorded voice message via VoIPstudio.

CiviCRM Explore CiviCRM →

Triggers

New contact or lead

Fires when a new contact or lead is added to CiviCRM.

Contact updated

Fires when a field on a contact changes in CiviCRM.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in CiviCRM.

Deal won

Fires when a deal is marked won in CiviCRM.

Actions

Create or update contact

Creates or updates a contact in CiviCRM.

Create deal

Creates a new deal in CiviCRM.

Update record stage

Moves a deal or record to a new stage in CiviCRM.

Log activity

Logs a call, email, or note against a record in CiviCRM.

Send text messages to newly created leads When a new lead is created in CiviCRM, automatically send a welcome SMS via VoIPstudio to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in CiviCRM, send an automated SMS via VoIPstudio to confirm details with the client. See details

See all VoIPstudio + CiviCRM integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between VoIPstudio and CiviCRM?

Yes — describe it in the box above and Knit's Integrations Agent researches VoIPstudio and CiviCRM's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting CiviCRM and VoIPstudio help track phone communications?

Inbound calls, text messages, and missed calls handled in VoIPstudio can automatically log activities or update lead profiles directly inside CiviCRM.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in CiviCRM can prompt VoIPstudio to send an automated SMS confirmation or message to the client.