Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Acuity Scheduling, send an automated text message from VoxDirect so the client is immediately updated.
See all VoxDirect + Acuity Scheduling integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
VoxDirect Explore VoxDirect →
TriggersFires when a new text message is received in VoxDirect.
Fires when a new call comes in or out through VoxDirect.
Fires when a call is missed in VoxDirect.
Fires when a call recording finishes processing in VoxDirect.
Sends a text message through VoxDirect.
Starts an outbound call via VoxDirect.
Creates or updates a contact in VoxDirect.
Sends a recorded voice message via VoxDirect.
Acuity Scheduling Explore Acuity Scheduling →
TriggersFires when a new booking or appointment is made in Acuity Scheduling.
Fires when a booking in Acuity Scheduling is changed or canceled.
Fires when a new customer books for the first time in Acuity Scheduling.
Creates a new booking or appointment in Acuity Scheduling.
Cancels or moves a booking in Acuity Scheduling.
Creates or updates a customer record in Acuity Scheduling.
Adds a booking from Acuity Scheduling to a connected calendar.
More VoxDirect + Acuity Scheduling workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Acuity Scheduling, automatically send a personalized SMS confirmation from VoxDirect to reduce no-shows.
See details
Create customer profiles from incoming phone calls
When a new call or text arrives in VoxDirect, automatically create or update a customer record in Acuity Scheduling so scheduling details are ready to go.
See details
See all VoxDirect + Acuity Scheduling integrations → · Browse the full workflow library →
Common questions
Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between VoxDirect and Acuity Scheduling?
Yes — describe it in the box above and Knit's Integrations Agent researches VoxDirect and Acuity Scheduling's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Acuity Scheduling, an automated SMS notification can be sent via VoxDirect instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in VoxDirect creates or updates a customer record in Acuity Scheduling to follow up and schedule a call back.