Log tickets on the customer record

When a new ticket is logged in Wasp AssetCloud, add an activity to the matching company in Pipedrive.

Try:

See all Wasp AssetCloud + Pipedrive integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Wasp AssetCloud Explore Wasp AssetCloud →

Triggers

New ticket

Fires when a new ticket or incident is logged in Wasp AssetCloud.

Ticket updated

Fires when a ticket or incident is updated in Wasp AssetCloud.

New record

Fires when a new user, client or device record is added in Wasp AssetCloud.

Actions

Create ticket

Creates a ticket or incident in Wasp AssetCloud.

Update ticket

Updates an existing ticket or incident in Wasp AssetCloud.

Add note

Adds a note to a ticket in Wasp AssetCloud.

Pipedrive Explore Pipedrive →

Triggers

New lead created

Fires when a new lead or contact is created in Pipedrive.

Deal stage changed

Fires when a deal moves to a new stage in Pipedrive.

Deal won

Fires when a deal is marked won in Pipedrive.

Contact updated

Fires when a field on a contact changes in Pipedrive.

Actions

Create or update contact

Creates or updates a contact in Pipedrive.

Create deal

Creates a new deal in Pipedrive.

Update deal stage

Moves a deal to a new stage in Pipedrive.

Log activity

Logs a call, email, or note against a record in Pipedrive.

Create a client when a deal is won When a deal closes in Pipedrive, create the client and its main contact in Wasp AssetCloud. See details

Keep contact details in sync When a contact is updated in Pipedrive, update the matching requester or client user in Wasp AssetCloud. See details

See all Wasp AssetCloud + Pipedrive integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log tickets on the customer record” between Wasp AssetCloud and Pipedrive?

Yes — describe it in the box above and Knit's Integrations Agent researches Wasp AssetCloud and Pipedrive's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect a CRM to an IT service management tool?

For managed service providers and internal IT teams, Pipedrive holds the customer relationship while Wasp AssetCloud holds the tickets. Linking them keeps both views of the same client in step.

Can a closed deal create a client in the service desk?

Yes. When a deal is won in Pipedrive, you can create the matching client or requester in Wasp AssetCloud so support can start straight away.