Collect customer feedback when metric thresholds drop

When a key business metric crosses a threshold in Web Success Insights, automatically add key contacts as respondents in Polling.com to gather feedback.

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See all Web Success Insights + Polling.com integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Web Success Insights Explore Web Success Insights →

Triggers

Report created

Fires when a new report or dashboard is created in Web Success Insights.

Metric threshold crossed

Fires when a tracked metric in Web Success Insights crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in Web Success Insights.

Actions

Refresh dashboard

Creates or refreshes a dashboard in Web Success Insights.

Export report

Exports a report from Web Success Insights.

Send alert

Sends an alert when a metric changes in Web Success Insights.

Polling.com Explore Polling.com →

Triggers

New form response

Fires when a form is submitted in Polling.com.

Survey completed

Fires when a respondent finishes a survey in Polling.com.

Response updated

Fires when an existing response is edited in Polling.com.

Actions

Create or update form

Creates or updates a form or survey in Polling.com.

Retrieve a response

Looks up a specific form response in Polling.com.

Add a respondent

Adds a respondent or contact to a form in Polling.com.

Refresh analytics dashboards upon survey completion When a survey is completed in Polling.com, automatically initiate a dashboard refresh in Web Success Insights so real-time metrics stay accurate. See details

Fetch specific survey responses when reports are generated When a scheduled report is ready in Web Success Insights, automatically retrieve the latest survey response from Polling.com to populate qualitative insights. See details

See all Web Success Insights + Polling.com integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Collect customer feedback when metric thresholds drop” between Web Success Insights and Polling.com?

Yes — describe it in the box above and Knit's Integrations Agent researches Web Success Insights and Polling.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Web Success Insights and Polling.com work together?

Data collected from surveys in Polling.com can instantly initiate dashboard refreshes in Web Success Insights, while performance metrics in Web Success Insights can trigger targeted feedback outreach in Polling.com.

Can metric changes in Web Success Insights collect feedback in Polling.com?

Yes, when key thresholds are crossed in Web Success Insights, you can automatically add respondents in Polling.com to investigate operational changes.