Resolve issue reports when project tasks complete

When a task is marked complete in Wello Solutions, automatically resolve the corresponding issue in Freshservice to maintain clean issue trackers.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Wello Solutions Explore Wello Solutions →

Triggers

New task created

Fires when a new task or card is created in Wello Solutions.

Task completed

Fires when a task in Wello Solutions is marked complete.

Due date approaching

Fires when a task's due date in Wello Solutions is coming up.

Comment added

Fires when a comment is added to a task in Wello Solutions.

Actions

Create task

Creates a new task in Wello Solutions.

Update task

Updates a task's status or assignee in Wello Solutions.

Add comment

Posts a comment on a task in Wello Solutions.

Move task

Moves a task in Wello Solutions to a different board or list.

Freshservice Explore Freshservice →

Triggers

New issue captured

Fires when a new error or issue is captured in Freshservice.

Issue status changed

Fires when an issue's status changes in Freshservice.

Deployment tracked

Fires when a new deployment is tracked in Freshservice.

Actions

Create issue

Creates or updates an issue in Freshservice.

Assign issue

Assigns an issue in Freshservice to a teammate.

Resolve issue

Resolves or mutes an issue in Freshservice.

Convert captured dev errors into project tasks When a new issue is captured in Freshservice, automatically create a task in Wello Solutions so engineering leads can schedule the fix into upcoming sprints. See details

Update task stages when software deployments complete When a production deployment is tracked in Freshservice, automatically move the associated feature task in Wello Solutions to the finished status. See details

See all Wello Solutions + Freshservice integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Resolve issue reports when project tasks complete” between Wello Solutions and Freshservice?

Yes — describe it in the box above and Knit's Integrations Agent researches Wello Solutions and Freshservice's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Developer Tools + Project Management automation?

Marking the linked task in Wello Solutions complete (or moving it to review) automatically when a pull request merges in Freshservice.

Does this need commit messages to reference the task ID?

That's the most reliable way to match them, though the Agent can also match on branch name or a manually linked reference depending on your workflow.