WhatsApp Business + Pipedrive Integrations
Put WhatsApp Business + Pipedrive to work with AI and enterprise-grade automation
Learn more about WhatsApp Business integrations or talk to a human
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Workflows you can build between WhatsApp Business and Pipedrive
See the kind of workflows teams build with WhatsApp Business and Pipedrive below — describe the exact one you want above and the Agent builds it on demand.
WhatsApp Business + Pipedrive
When a new message is received in WhatsApp Business, link chat notes to Pipedrive deal records.
Send text messages to newly created leads
When a new lead is created in Pipedrive, automatically send a welcome SMS via WhatsApp Business to establish immediate contact.
See details
Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in WhatsApp Business, automatically log the activity on the contact's record in Pipedrive.
See details
Dispatch text confirmations on won deals
When a deal is won in Pipedrive, send an automated SMS via WhatsApp Business to confirm details with the client.
See details
Browse the full workflow library →
Looking to achieve something else with WhatsApp Business and Pipedrive?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for WhatsApp Business and Pipedrive
Everything WhatsApp Business and Pipedrive can do inside a workflow — the triggers that start one and the actions that run when it fires.
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Pipedrive Explore Pipedrive →
Pipedrive is a web-based sales pipeline and CRM tool designed to help sales teams manage leads and deal flows.
TriggersTriggers when an activity newly matches a Pipedrive filter for the first time.
Triggers when a new activity is created.
Triggers when a deal newly matches a Pipedrive filter for the first time.
Triggers when a new deal is created.
Triggers when a lead is created.
Triggers when a new comment is added to a note.
Adds a discount to an existing deal.
Adds an existing label to an existing person.
Adds one or more products to a deal. You can add a single product or multiple products at once. (with line item support)
Add product variation to a product.
Creates a new activity in Pipedrive with comprehensive options for scheduling, participants, and associations.
Creates a new deal.
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allmysms
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Avochato
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Beetexting
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10xCRM
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17hats
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1CRM
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AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
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Actionstep
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about WhatsApp Business + Pipedrive
Is there a pre-built WhatsApp Business + Pipedrive automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches WhatsApp Business and Pipedrive's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built WhatsApp Business or Pipedrive connector?
No. The Agent works whether or not WhatsApp Business or Pipedrive already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Pipedrive and WhatsApp Business help track phone communications?
Inbound calls, text messages, and missed calls handled in WhatsApp Business can automatically log activities or update lead profiles directly inside Pipedrive.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Pipedrive can prompt WhatsApp Business to send an automated SMS confirmation or message to the client.