Notify clients by SMS when appointments are rescheduled or canceled

When an appointment status changes in Wheelbase, send an automated text message from SMS Partner so the client is immediately updated.

Try:

See all Wheelbase + SMS Partner integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Wheelbase Explore Wheelbase →

Triggers

New booking made

Fires when a new booking or appointment is made in Wheelbase.

Booking rescheduled or canceled

Fires when a booking in Wheelbase is changed or canceled.

New customer

Fires when a new customer books for the first time in Wheelbase.

Actions

Create a booking

Creates a new booking or appointment in Wheelbase.

Cancel or reschedule a booking

Cancels or moves a booking in Wheelbase.

Create or update a customer

Creates or updates a customer record in Wheelbase.

Add the booking to a calendar

Adds a booking from Wheelbase to a connected calendar.

SMS Partner Explore SMS Partner →

Triggers

New inbound SMS

Fires when a new text message is received in SMS Partner.

New call

Fires when a new call comes in or out through SMS Partner.

Missed call

Fires when a call is missed in SMS Partner.

Call recording ready

Fires when a call recording finishes processing in SMS Partner.

Actions

Send an SMS or MMS

Sends a text message through SMS Partner.

Place an outbound call

Starts an outbound call via SMS Partner.

Create or update a contact

Creates or updates a contact in SMS Partner.

Send a voice message

Sends a recorded voice message via SMS Partner.

Send text confirmation for new client appointments When a customer makes a new booking in Wheelbase, automatically send a personalized SMS confirmation from SMS Partner to reduce no-shows. See details

Create customer profiles from incoming phone calls When a new call or text arrives in SMS Partner, automatically create or update a customer record in Wheelbase so scheduling details are ready to go. See details

See all Wheelbase + SMS Partner integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between Wheelbase and SMS Partner?

Yes — describe it in the box above and Knit's Integrations Agent researches Wheelbase and SMS Partner's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Wheelbase, an automated SMS notification can be sent via SMS Partner instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in SMS Partner creates or updates a customer record in Wheelbase to follow up and schedule a call back.