Send exit surveys when subscriptions are canceled

When a subscription is canceled in WishList Member, automatically add the customer as a respondent in WPForms to collect exit feedback.

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See all WishList Member + WPForms integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

WishList Member Explore WishList Member →

Triggers

New customer

Fires when a new customer is created in WishList Member.

Subscription canceled

Fires when a subscription is canceled in WishList Member.

New invoice generated

Fires when a new invoice is generated in WishList Member.

Payment failed

Fires when a payment attempt fails in WishList Member.

Actions

Create customer

Creates a new customer in WishList Member.

Create subscription

Creates a new subscription in WishList Member.

Cancel subscription

Cancels an existing subscription in WishList Member.

Update customer

Updates a customer's billing details in WishList Member.

WPForms Explore WPForms →

Triggers

New form response

Fires when a form is submitted in WPForms.

Survey completed

Fires when a respondent finishes a survey in WPForms.

Response updated

Fires when an existing response is edited in WPForms.

Actions

Create or update form

Creates or updates a form or survey in WPForms.

Retrieve a response

Looks up a specific form response in WPForms.

Add a respondent

Adds a respondent or contact to a form in WPForms.

Create subscribers from sign-up form responses When a customer submits a registration form in WPForms, automatically create a new customer and subscription profile in WishList Member. See details

Update customer records based on updated form details When a form response is updated in WPForms, automatically update the matching customer details in WishList Member to keep billing information accurate. See details

See all WishList Member + WPForms integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send exit surveys when subscriptions are canceled” between WishList Member and WPForms?

Yes — describe it in the box above and Knit's Integrations Agent researches WishList Member and WPForms's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting WPForms and WishList Member streamline subscription workflows?

Form entries in WPForms can automatically create subscribers in WishList Member, while subscription changes in WishList Member can initiate automated survey outreach.

Can survey responses update existing subscriber records?

Yes, when a customer submits or updates information in WPForms, their contact and billing profile in WishList Member can update automatically.