Wistia + Intercom Integrations, Built by an AI Agent
Put Wistia + Intercom to work with AI and enterprise-grade automation
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Workflows you can build between Wistia and Intercom
See the kind of workflows teams build with Wistia and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Wistia + Intercom
When a new channel episode is published in Wistia, sync episode info to Intercom.
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Alert team channels when support SLAs are breached
When an SLA is breached on a critical ticket in Intercom, automatically post a notification message to a channel in Wistia so team leads can intervene immediately.
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Attach video comments directly to existing support tickets
When a team member comments on a recorded video in Wistia, automatically append that feedback as a comment on the corresponding ticket in Intercom.
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Notify channels when high-priority tickets are created
Whenever a new ticket is submitted in Intercom, instantly post an update to your team's discussion space in Wistia to keep everyone aligned.
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Browse the full workflow library →
Looking to achieve something else with Wistia and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Wistia and Intercom
Everything Wistia and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Wistia Explore Wistia →
Wistia is a video marketing and hosting platform designed for businesses to host, analyze, and optimize digital video and audio content.
TriggersTriggers when a new channel is created.
Triggers when a new channel episode is created.
Triggers when a new project is created in your Wistia account.
Triggers when a new video is added to your Wistia account.
Triggers when a video is watched. Optionally, choose to trigger only when a percentage of the video is watched.
Triggers when there is a visitor that has watched a video in your Wistia account.
Archives one or more medias (videos, audio, etc.) from your Wistia account. This is a soft-deletion that processes asynchronously.
Creates a copy of a media (video, audio, etc.) in your Wistia account.
Adds captions to a video in your Wistia account by providing SRT file contents.
Creates a new channel episode in a Wistia channel.
Creates a new live stream event (webinar) in your Wistia account.
Creates a new localization (dubbed audio track) for a media in your Wistia account.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Other Video & Communication apps on Knit
Explore more Video & Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
api.video
api.video is a developer video API platform that enables live streaming, video encoding, hosting, and playback integration.
BHuman
BHuman is a personalized video platform that uses AI technology to generate customized video messages for sales and customer outreach.
Bonjoro
A customer engagement tool that allows businesses to send personalized video messages to leads and customers.
Bubbles
Bubbles is an asynchronous video messaging platform that allows teams to share screen recordings and collaborate visually.
Buzzvid
Buzzvid is an automated video creation tool that converts articles and text content into promotional videos for marketing.
Cincopa
Cincopa is a multimedia hosting platform that allows businesses to store, manage, and publish video, audio, and image assets.
CineSend On Demand
CineSend On Demand is a secure video portal that lets organizations host and stream digital media events.
Clipcat
Clipcat is a cloud video editing and management tool designed to edit, process, and share video content for digital creators.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Wistia + Intercom
Is there a pre-built Wistia + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Wistia and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Wistia or Intercom connector?
No. The Agent works whether or not Wistia or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Ticketing + Video & Communication automation?
Logging a call summary or recording link from Wistia onto the matching ticket in Intercom, so support history includes what was actually said, not just written notes.
Does this need the call to already reference a specific ticket?
No — the Agent can match a call in Wistia to the right ticket in Intercom using the customer or contact identifier, not a pre-linked reference.