WooCommerce Twilio

WooCommerce + Twilio Integrations

Put WooCommerce + Twilio to work with AI and enterprise-grade automation

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See the kind of workflows teams build with WooCommerce and Twilio below — describe the exact one you want above and the Agent builds it on demand.

WooCommerce + Twilio When a new customer registers in WooCommerce, send a welcome SMS via Twilio.
Recover abandoned shopping carts with SMS When a customer leaves items behind in WooCommerce, automatically send a text discount through Twilio to encourage them to complete checkout. See details
Welcome new store affiliates via text message Send an automated text greeting through Twilio whenever a new promotional partner is approved in WooCommerce. See details
Log customer text inquiries into store records When a buyer sends a message in Twilio, execute a custom API request in WooCommerce to store their inquiry history on their customer file. See details

Browse the full workflow library →

Looking to achieve something else with WooCommerce and Twilio?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for WooCommerce and Twilio

Everything WooCommerce and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.

WooCommerce Explore WooCommerce →

WooCommerce is an open-source e-commerce plugin for WordPress that allows merchants to set up and manage online stores.

Triggers
Booking

Triggers when any Booking is created, updated, deleted, etc. WooCommerce Bookings must be installed and enabled.

Coupon

Triggers when any Coupon is created, updated, deleted, etc. Coupon functionality must be enabled.

Customer

Triggers when any Customer is created, updated, deleted, etc.

Membership Plan

Triggers when any Membership Plan is created, updated, deleted, etc. WooCommerce Memberships must be installed and enabled.

Order

Triggers when any Order is created, updated, deleted, etc.

Line Item in an Order

Triggers when any Order is created, updated, deleted, etc. Creates a separate task for each line item in an Order.

Actions
Create Coupon

Creates a new Coupon.

Update Coupon

Updates an existing Coupon.

Create Customer

Creates a new Customer.

Update Customer

Updates an existing Customer.

Create Order

Creates a new Order.

Create Order Note

Creates a new Order Note.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about WooCommerce + Twilio

Is there a pre-built WooCommerce + Twilio automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches WooCommerce and Twilio's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built WooCommerce or Twilio connector?

No. The Agent works whether or not WooCommerce or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can integrating WooCommerce with Twilio help recover lost store sales?

By automatically sending personalized text messages through Twilio when shoppers leave items behind in WooCommerce, you can remind buyers about their cart and offer timely checkout incentives.

Can inbound text responses in Twilio update customer records in WooCommerce?

Yes, when buyers send text messages or call through Twilio, you can send custom requests to log those inquiries directly against their store account in WooCommerce.

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