Sync newly created leads across CRM platforms
When a new lead is captured in Workbooks, automatically create or update the matching contact in Totango to keep records synchronized.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Workbooks Explore Workbooks →
TriggersFires when a new contact or lead is added to Workbooks.
Fires when a field on a contact changes in Workbooks.
Fires when a deal, case or record moves to a new stage in Workbooks.
Fires when a deal is marked won in Workbooks.
Creates or updates a contact in Workbooks.
Creates a new deal in Workbooks.
Moves a deal or record to a new stage in Workbooks.
Logs a call, email, or note against a record in Workbooks.
Totango Explore Totango →
TriggersFires when a new contact or lead is added to Totango.
Fires when a field on a contact changes in Totango.
Fires when a deal, case or record moves to a new stage in Totango.
Fires when a deal is marked won in Totango.
Creates or updates a contact in Totango.
Creates a new deal in Totango.
Moves a deal or record to a new stage in Totango.
Logs a call, email, or note against a record in Totango.
More Workbooks + Totango workflows
See all Workbooks + Totango integrations → · Browse the full workflow library →
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Common questions
Can Knit build “Sync newly created leads across CRM platforms” between Workbooks and Totango?
Yes — describe it in the box above and Knit's Integrations Agent researches Workbooks and Totango's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why would a team need to connect two CRM systems?
Common reasons include a merger or acquisition where each side kept its own CRM, or separate teams (direct sales vs. partner-led) standardized on different tools that still need shared contact and deal data.
Does this cause duplicate contact records?
No — the Agent can match on email or a shared identifier to update an existing contact in the other system instead of creating a duplicate.