Wrike Teamwork Desk

Wrike + Teamwork Desk Integrations, Built by an AI Agent

Put Wrike + Teamwork Desk to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Wrike and Teamwork Desk below — describe the exact one you want above and the Agent builds it on demand.

Wrike + Teamwork Desk When a ticket is assigned in Teamwork Desk, create or assign a matching task in Wrike. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in Teamwork Desk, create a matching task in Wrike for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in Wrike, update the status of the related support ticket in Teamwork Desk so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in Teamwork Desk, post an urgent warning comment directly on the related task in Wrike. See details

Browse the full workflow library →

Looking to achieve something else with Wrike and Teamwork Desk?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Wrike and Teamwork Desk

Everything Wrike and Teamwork Desk can do inside a workflow — the triggers that start one and the actions that run when it fires.

Wrike Explore Wrike →

A cloud project management and work collaboration platform that features interactive gantt charts, kanban boards, and task tracking.

Triggers
New Folder

Triggered when a new folder is created.

New Task

Triggered when a new task is created.

Actions
Create Comment

Create a new comment.

Create Folder

Create a new folder.

Create Project

Creates a new project.

Create Task

Create a new task.

Create Time Entry

Create a new time entry.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Teamwork Desk Explore Teamwork Desk →

Teamwork Desk is customer support helpdesk software that centralizes incoming support tickets and email conversations for service teams.

Triggers
New Agent Reply

Triggers when an agent sends a new reply.

New Customer

Triggers when a new customer is created.

New Customer Reply

Triggers when a customer sends a new reply.

Thread Edited

Triggers when a thread has been edited.

Ticket Assigned

Triggers when a ticket is assigned.

New Ticket

Triggers when a new ticket is created.

Actions
Add Reply to Ticket

Add a reply to a ticket.

Assign Ticket

Assigns ticket to the specified user.

Create Customer

Creates a new customer.

Create Ticket

Creates a new ticket.

Link Task to Ticket

Links a Teamwork Projects task to a ticket.

Unassign Ticket

Unassigns a ticket.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Wrike + Teamwork Desk

Is there a pre-built Wrike + Teamwork Desk automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Wrike and Teamwork Desk's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Wrike or Teamwork Desk connector?

No. The Agent works whether or not Wrike or Teamwork Desk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in Wrike whenever a ticket in Teamwork Desk is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Teamwork Desk.

Can status updates flow back to the original ticket?

Yes — when the linked task in Wrike changes status, the Agent can post that update back onto the original ticket in Teamwork Desk automatically.

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