Convert form responses into CRM contacts

When a prospect submits a new form response in WS Form, automatically create or update their contact profile in Bigin by Zoho.

Try:

See all WS Form + Bigin by Zoho integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

WS Form Explore WS Form →

Triggers

New form response

Fires when a form is submitted in WS Form.

Survey completed

Fires when a respondent finishes a survey in WS Form.

Response updated

Fires when an existing response is edited in WS Form.

Actions

Create or update form

Creates or updates a form or survey in WS Form.

Retrieve a response

Looks up a specific form response in WS Form.

Add a respondent

Adds a respondent or contact to a form in WS Form.

Bigin by Zoho Explore Bigin by Zoho →

Triggers

New contact or lead

Fires when a new contact or lead is added to Bigin by Zoho.

Contact updated

Fires when a field on a contact changes in Bigin by Zoho.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Bigin by Zoho.

Deal won

Fires when a deal is marked won in Bigin by Zoho.

Actions

Create or update contact

Creates or updates a contact in Bigin by Zoho.

Create deal

Creates a new deal in Bigin by Zoho.

Update record stage

Moves a deal or record to a new stage in Bigin by Zoho.

Log activity

Logs a call, email, or note against a record in Bigin by Zoho.

Send customer feedback surveys on closed deals When a deal is marked won in Bigin by Zoho, automatically add the customer as a respondent in WS Form to gather post-sale feedback. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in WS Form, automatically log the activity under their profile in Bigin by Zoho so reps see customer sentiment. See details

See all WS Form + Bigin by Zoho integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Convert form responses into CRM contacts” between WS Form and Bigin by Zoho?

Yes — describe it in the box above and Knit's Integrations Agent researches WS Form and Bigin by Zoho's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Bigin by Zoho?

Yes, inbound responses from WS Form can instantly generate new lead records or deals in Bigin by Zoho without manual data entry.

Can I send survey invitations based on deal updates in Bigin by Zoho?

Yes, when a deal is won or updated in Bigin by Zoho, you can automatically add the contact as a respondent in WS Form to collect feedback.