Xero + Kayako Integrations
Put Xero + Kayako to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Xero and Kayako
See the kind of workflows teams build with Xero and Kayako below — describe the exact one you want above and the Agent builds it on demand.
Xero + Kayako
When a tag is added to an organization in Kayako, update customer account tags in Xero.
Open support tickets for overdue accounts
When an invoice becomes overdue in Xero, automatically create a ticket in Kayako so finance agents can resolve the payment issue.
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Invoice clients upon ticket resolution
When a ticket status is changed in Kayako, automatically create an invoice in Xero for billable technical services.
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Add billing comments when payments arrive
When a payment is received in Xero, automatically add a ticket comment in Kayako to inform support staff that the account is paid.
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Browse the full workflow library →
Looking to achieve something else with Xero and Kayako?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Xero and Kayako
Everything Xero and Kayako can do inside a workflow — the triggers that start one and the actions that run when it fires.
Xero Explore Xero →
Xero is an online accounting platform that helps small businesses manage invoicing, bank reconciliation, purchasing, and expenses.
TriggersTriggers when a new bank transaction is created.
Triggers when you add a new bill. (Accounts Payable).
Triggers when you add a new contact.
Triggers when a new credit note is created.
Triggers when a new employee is created (Exclusively for Australian Instances).
Triggers when you run or refresh one of the selected Xero report types (Balance Sheet, Profit & Loss, etc.).
Adds line items to an existing sales invoice.
Add a note which will appear in the invoice history.
Creates or updates one or more stock items.
Allocates a credit note to an invoice.
Creates a new Spend/Receive Money bank transaction.
Transfers money between two bank accounts.
Kayako Explore Kayako →
A customer service and help desk software that unifies customer conversations across live chat, email, and social media.
TriggersTriggers whenever a new conversation is created.
Triggers when a new organization is created.
Triggers when a new user account is created.
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Triggers when a tag is added to a conversation.
Triggers when a tag is added to an organization in Kayako.
Adds a private note to an existing conversation.
Adds tags to an existing conversation.
Adds tags to an existing organization.
Adds tags to an existing user.
Creates a conversation with the first post as a email.
Creates a new conversation with the first post as a private note.
Other Accounting apps on Knit
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AccountEdge
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AccountingSuite
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AdminPulse
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Aero Workflow
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Alegra
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Aliaddo
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Anchor
An automated billing and proposal management platform designed for professional service providers and accounting firms.
ArcSite
ArcSite is a mobile CAD drawing and estimating application that enables contractors to generate precise floor plans, cost estimates, and client proposals.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Xero + Kayako
Is there a pre-built Xero + Kayako automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Xero and Kayako's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Xero or Kayako connector?
No. The Agent works whether or not Xero or Kayako already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Xero and Kayako streamline billing support?
Support agents can see accounting updates directly in Kayako, while overdue invoices in Xero can automatically create tickets for payment resolution.
Can resolving a support ticket initiate customer invoicing?
Yes, when a billable support ticket status changes in Kayako, an invoice can automatically be created in Xero for the time spent.