Convert incoming error reports into developer tasks
When a new email is received in Microsoft Outlook, automatically create an issue in xMatters so engineering teams can triage the feedback immediately.
See all xMatters + Microsoft Outlook integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
xMatters Explore xMatters →
TriggersFires when a monitor or check in xMatters raises an alert.
Fires when an incident is opened or updated in xMatters.
Fires when a monitored site, service or alarm in xMatters changes state.
Opens a new incident or alert in xMatters.
Acknowledges an open incident in xMatters.
Resolves an incident in xMatters.
Microsoft Outlook Explore Microsoft Outlook →
TriggersFires when a new email arrives in Microsoft Outlook.
Fires when an email is sent from Microsoft Outlook.
Fires when a tracked email sent via Microsoft Outlook is opened.
Fires when an email sent via Microsoft Outlook bounces.
Sends an email via Microsoft Outlook.
Creates a draft email in Microsoft Outlook.
Applies a label or folder to an email in Microsoft Outlook.
Moves an email into a different folder in Microsoft Outlook.
More xMatters + Microsoft Outlook workflows
Notify product teams upon successful code deployments
When a deployment is tracked in xMatters, automatically send an email via Microsoft Outlook to give internal stakeholders visibility into new releases.
See details
Draft customer update emails when issues are fixed
When an issue status changes in xMatters, automatically create a draft email in Microsoft Outlook for client success managers to send to impacted users.
See details
See all xMatters + Microsoft Outlook integrations → · Browse the full workflow library →
Common questions
Can Knit build “Convert incoming error reports into developer tasks” between xMatters and Microsoft Outlook?
Yes — describe it in the box above and Knit's Integrations Agent researches xMatters and Microsoft Outlook's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting developer tools with email improve workflows?
Integrating xMatters with Microsoft Outlook ensures instant visibility across teams by emailing deployment updates and converting customer bug emails into development issues.
Can issue resolutions automatically draft follow-up emails?
Yes, when an issue is resolved in xMatters, a draft email can automatically be generated in Microsoft Outlook for account managers to notify affected clients.