Send text confirmation for new client appointments
When a customer makes a new booking in Commusoft, automatically send a personalized SMS confirmation from Yay.com to reduce no-shows.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Yay.com Explore Yay.com →
TriggersFires when a new text message is received in Yay.com.
Fires when a new call comes in or out through Yay.com.
Fires when a call is missed in Yay.com.
Fires when a call recording finishes processing in Yay.com.
Sends a text message through Yay.com.
Starts an outbound call via Yay.com.
Creates or updates a contact in Yay.com.
Sends a recorded voice message via Yay.com.
Commusoft Explore Commusoft →
TriggersFires when a new booking or appointment is made in Commusoft.
Fires when a booking in Commusoft is changed or canceled.
Fires when a new customer books for the first time in Commusoft.
Creates a new booking or appointment in Commusoft.
Cancels or moves a booking in Commusoft.
Creates or updates a customer record in Commusoft.
Adds a booking from Commusoft to a connected calendar.
More Yay.com + Commusoft workflows
Create customer profiles from incoming phone calls
When a new call or text arrives in Yay.com, automatically create or update a customer record in Commusoft so scheduling details are ready to go.
See details
Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Commusoft, send an automated text message from Yay.com so the client is immediately updated.
See details
See all Yay.com + Commusoft integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send text confirmation for new client appointments” between Yay.com and Commusoft?
Yes — describe it in the box above and Knit's Integrations Agent researches Yay.com and Commusoft's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Commusoft, an automated SMS notification can be sent via Yay.com instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in Yay.com creates or updates a customer record in Commusoft to follow up and schedule a call back.