Yay.com Upfirst

Yay.com + Upfirst Integrations, Built by an AI Agent

Put Yay.com + Upfirst to work with AI and enterprise-grade automation

Try:

Learn more about Yay.com integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

See the kind of workflows teams build with Yay.com and Upfirst below — describe the exact one you want above and the Agent builds it on demand.

Send SMS text confirmation when a lead is captured in chat When a high-intent lead is captured in Upfirst, automatically send a follow-up text message via Yay.com to confirm contact details. See details
Initiate AI chat support after a missed customer call When a phone call goes unanswered in Yay.com, automatically send a message link via Upfirst to help the caller over automated chat. See details
Update phone contacts from website chat interactions When a new conversation starts in Upfirst, automatically update the customer record in Yay.com with updated channel preferences. See details

Browse the full workflow library →

Looking to achieve something else with Yay.com and Upfirst?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

Try Knit Free

Triggers & actions for Yay.com and Upfirst

Everything Yay.com and Upfirst can do inside a workflow — the triggers that start one and the actions that run when it fires.

Yay.com Explore Yay.com →

Yay.com is a cloud voice-over-IP business phone system offering call management, virtual numbers, and unified voice communications.

Triggers
Call Answered

Triggers when a call is answered.

Call Ended

Triggers when a call ends.

New Call

Triggers when a new call is created.

Voicemail Notify

Triggers when a new voicemail is created.

Actions
Call Phone Number

Call a phone number using a number you provide

Create Contact

Creates a contact in the phone book

Update Contact

Update a contact that you've searched for

Upfirst Explore Upfirst →

Upfirst is an artificial intelligence platform designed to automate administrative tasks and customer inquiry handling.

Triggers
Call Completed

Triggers when a call is completed so you can follow up, update records, and take any necessary post-call actions.

Call Started

Triggers when a call is answered so you can instantly log details, notify a team member, or start other workflows.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA

Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Yay.com + Upfirst

Is there a pre-built Yay.com + Upfirst automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Yay.com and Upfirst's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Yay.com or Upfirst connector?

No. The Agent works whether or not Yay.com or Upfirst already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect an AI chatbot with a phone and SMS platform?

Linking Upfirst and Yay.com creates a multi-channel support experience, seamlessly transitioning conversations from web chat to mobile SMS.

What happens when a website visitor requests a call through chat?

When a conversation handoff or lead capture occurs in Upfirst, Yay.com can automatically send a confirmation text message or place a call.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human