Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Yodel.io Phone System, automatically log the activity on the contact's record in Act!.

Try:

See all Yodel.io Phone System + Act! integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Yodel.io Phone System Explore Yodel.io Phone System →

Triggers

New inbound SMS

Fires when a new text message is received in Yodel.io Phone System.

New call

Fires when a new call comes in or out through Yodel.io Phone System.

Missed call

Fires when a call is missed in Yodel.io Phone System.

Call recording ready

Fires when a call recording finishes processing in Yodel.io Phone System.

Actions

Send an SMS or MMS

Sends a text message through Yodel.io Phone System.

Place an outbound call

Starts an outbound call via Yodel.io Phone System.

Create or update a contact

Creates or updates a contact in Yodel.io Phone System.

Send a voice message

Sends a recorded voice message via Yodel.io Phone System.

Act! Explore Act! →

Triggers

New contact or lead

Fires when a new contact or lead is added to Act!.

Contact updated

Fires when a field on a contact changes in Act!.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Act!.

Deal won

Fires when a deal is marked won in Act!.

Actions

Create or update contact

Creates or updates a contact in Act!.

Create deal

Creates a new deal in Act!.

Update record stage

Moves a deal or record to a new stage in Act!.

Log activity

Logs a call, email, or note against a record in Act!.

Send text messages to newly created leads When a new lead is created in Act!, automatically send a welcome SMS via Yodel.io Phone System to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Act!, send an automated SMS via Yodel.io Phone System to confirm details with the client. See details

See all Yodel.io Phone System + Act! integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Yodel.io Phone System and Act!?

Yes — describe it in the box above and Knit's Integrations Agent researches Yodel.io Phone System and Act!'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Act! and Yodel.io Phone System help track phone communications?

Inbound calls, text messages, and missed calls handled in Yodel.io Phone System can automatically log activities or update lead profiles directly inside Act!.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Act! can prompt Yodel.io Phone System to send an automated SMS confirmation or message to the client.