Zendesk monday.com

Zendesk + monday.com Integrations

Put Zendesk + monday.com to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Zendesk and monday.com below — describe the exact one you want above and the Agent builds it on demand.

Zendesk + monday.com When a deal enters a new stage in Zendesk Sell, update the project status board on monday.com.
Generate project tasks when deals are won When a deal is won in Zendesk, automatically create a project task in monday.com to kick off client onboarding. See details
Update CRM deal stages when project tasks complete When a milestone task is completed in monday.com, automatically update the deal stage in Zendesk to keep sales reps informed. See details
Log activity in CRM when task comments are added When a comment is added to a client task in monday.com, automatically log the activity in Zendesk on the customer record. See details

Browse the full workflow library →

Looking to achieve something else with Zendesk and monday.com?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Zendesk and monday.com

Everything Zendesk and monday.com can do inside a workflow — the triggers that start one and the actions that run when it fires.

Zendesk Explore Zendesk →

A sales customer relationship management solution designed to enhance pipeline visibility and productivity for sales teams.

Triggers
New Contact

Triggers when a new contact is created.

Updated Contact

Triggers when an existing contact is updated.

New Deal

Triggers when a new deal is created.

Deal Enters New Stage

Triggers when a deal enters a new stage.

Updated Deal

Triggers when an existing deal is updated.

New Lead

Triggers when a new lead is created.

Actions
Create Company

Creates a new company.

Update Company

Updates an existing company.

Create Person

Creates a new person.

Update Person

Updates an existing person.

Create Deal

Creates a new deal.

Update Deal

Updates an existing deal.

monday.com Explore monday.com →

monday.com is a work operating system that enables teams to manage projects, automate workflows, and track task progress.

Triggers
Any Column Value Changed in Board

Triggers when any column's value is changed in the selected board.

New Item in Board

Triggers when an item is created in a specific board.

Item Moved to Group (Same or Different Board)

Triggers when an item is moved to a group (same or different board).

New Board

Triggers when a new board is created.

New Subitem on Board

Triggers when a new subitem on a specific board is created.

Specific Columns Values Changed in Board

Triggers when one of the specified columns' value is changed in the selected board.

Actions
Archive Board

Archives a board

Archive Group

Archives a specific group in a board

Archive Item

Archives an item

Update Item Name

Update an item's name

Update Item

Change multiple column values of an item

Create Board

Creates a new board

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Zendesk + monday.com

Is there a pre-built Zendesk + monday.com automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zendesk and monday.com's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Zendesk or monday.com connector?

No. The Agent works whether or not Zendesk or monday.com already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting monday.com and Zendesk help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Zendesk automatically spin up project tasks?

Yes, when a deal is won or changes stages in Zendesk, you can instantly create initial project tasks in monday.com.

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