Zendesk + AnnounceKit Integrations, Built by an AI Agent
Put Zendesk + AnnounceKit to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Zendesk and AnnounceKit
See the kind of workflows teams build with Zendesk and AnnounceKit below — describe the exact one you want above and the Agent builds it on demand.
Zendesk + AnnounceKit
When a user submits a new comment on an AnnounceKit post, convert it into a Zendesk support ticket.
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Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in Zendesk, create a matching task in AnnounceKit for product engineers to investigate.
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Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in AnnounceKit, update the status of the related support ticket in Zendesk so support can notify the customer.
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Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in Zendesk, post an urgent warning comment directly on the related task in AnnounceKit.
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Browse the full workflow library →
Looking to achieve something else with Zendesk and AnnounceKit?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Zendesk and AnnounceKit
Everything Zendesk and AnnounceKit can do inside a workflow — the triggers that start one and the actions that run when it fires.
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a comment is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
AnnounceKit Explore AnnounceKit →
AnnounceKit is an in-app product changelog tool that enables businesses to share release notes and updates directly with users.
TriggersTriggers when a new draft or published post is created.
Triggers on new comment
Triggers on new reaction
Triggers when somebody subscribes to the project.
Creates a new post.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Product Onboarding & Adoption apps on Knit
Explore more Product Onboarding & Adoption integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Appcues
Appcues is a user onboarding platform that enables product teams to design in-app guided tours and announcements without code.
Beamer
Beamer is a product management communication tool that allows businesses to publish release notes, changelogs, and product announcements.
Canny
Canny is a product feedback management tool that captures, organizes, and analyzes customer feature requests to inform roadmaps.
EverAfter
EverAfter is a customer hub platform that enables B2B companies to build personalized portals for client onboarding and engagement.
Feature Upvote
Feature Upvote is a product feedback management tool that enables teams to collect and prioritize user feature requests.
Gainsight
A customer success software platform that helps businesses drive product adoption, prevent churn, and increase expansion revenue.
Noticeable
Noticeable is a product update and changelog platform that publishes release notes, announcements, and customer feedback widgets.
Product Fruits
Product Fruits is an onboarding platform designed to help web applications create user tours, hints, and feedback widgets.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Zendesk + AnnounceKit
Is there a pre-built Zendesk + AnnounceKit automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zendesk and AnnounceKit's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Zendesk or AnnounceKit connector?
No. The Agent works whether or not Zendesk or AnnounceKit already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in AnnounceKit whenever a ticket in Zendesk is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Zendesk.
Can status updates flow back to the original ticket?
Yes — when the linked task in AnnounceKit changes status, the Agent can post that update back onto the original ticket in Zendesk automatically.