Zendesk + Site24x7 Integrations, Built by an AI Agent
Put Zendesk + Site24x7 to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Zendesk and Site24x7
See the kind of workflows teams build with Zendesk and Site24x7 below — describe the exact one you want above and the Agent builds it on demand.
Zendesk + Site24x7
When a new user action occurs in Site24x7, update or create a support ticket in Zendesk.
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Open an incident from an urgent ticket
When an urgent ticket is created in Zendesk, create an incident in Site24x7.
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Create a tracking ticket for each alert
When Site24x7 raises a new alert, create a ticket in Zendesk so it is tracked to closure.
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Browse the full workflow library →
Looking to achieve something else with Zendesk and Site24x7?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Zendesk and Site24x7
Everything Zendesk and Site24x7 can do inside a workflow — the triggers that start one and the actions that run when it fires.
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a comment is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
Site24x7 Explore Site24x7 →
An all-in-one cloud monitoring tool that tracks website availability, server performance, and network infrastructure metrics.
TriggersTriggers when an alert is generated
Triggers when a new user is added in Site24x7
Tiggers when a new monitor is added in Site24x7
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Monitoring & Incident Management apps on Knit
Explore more Monitoring & Incident Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Amazon CloudWatch
A monitoring and observability service that tracks metrics, logs, and server infrastructure across AWS resources.
Better Stack
Better Stack is an infrastructure monitoring tool providing site uptime alerts, incident management, and centralized log management.
Calibre
Calibre is a web performance monitoring tool that helps developers track and optimize website speed and performance metrics.
ChangeTower
ChangeTower is a website monitoring tool that tracks changes to web pages and sends automated notifications and alerts.
Datadog
A cloud-scale monitoring and security platform that provides observability for cloud infrastructure, servers, and software applications.
DoiT
DoiT is a cloud management platform that helps engineering teams optimize cloud architecture, automate spend, and manage multicloud infrastructure costs.
Dotcom Monitor
A performance monitoring service that tracks website uptime, server availability, web application performance, and network infrastructure health.
elmah.io
elmah.io is a cloud-based error logging and uptime monitoring platform designed for .NET developers and web applications.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Zendesk + Site24x7
Is there a pre-built Zendesk + Site24x7 automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zendesk and Site24x7's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Zendesk or Site24x7 connector?
No. The Agent works whether or not Zendesk or Site24x7 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect incident management to a helpdesk?
When something breaks, tickets pile up in Zendesk. Linking them to the incident in Site24x7 keeps support informed and avoids duplicate investigation.
Can a ticket open an incident?
Yes. When a ticket in Zendesk reports an outage, you can create an incident in Site24x7 for the on-call team.