zenloop Gorgias

zenloop + Gorgias Integrations, Built by an AI Agent

Put zenloop + Gorgias to work with AI and enterprise-grade automation

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See the kind of workflows teams build with zenloop and Gorgias below — describe the exact one you want above and the Agent builds it on demand.

zenloop + Gorgias When negative survey feedback is received in zenloop, create a customer support ticket in Gorgias. See details
Generate support tickets from form responses When a customer submits a web form in zenloop, automatically create a detailed support ticket in Gorgias for team review. See details
Add respondents to follow-up surveys when tickets close When a ticket status is updated to resolved in Gorgias, add the customer as a respondent in zenloop to send a satisfaction survey. See details
Attach survey updates as comments on open tickets When a customer updates an existing survey response in zenloop, automatically post the new feedback as a comment on their ticket in Gorgias. See details

Browse the full workflow library →

Looking to achieve something else with zenloop and Gorgias?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for zenloop and Gorgias

Everything zenloop and Gorgias can do inside a workflow — the triggers that start one and the actions that run when it fires.

zenloop Explore zenloop →

zenloop is an experience management platform that collects customer feedback through Net Promoter Score surveys to improve customer retention.

Triggers
New Survey Response

Triggers when you receive a new survey response

Actions
Create Email Survey Recipient

Creates a new survey recipient (Email surveys only).

Gorgias Explore Gorgias →

An e-commerce helpdesk platform that unifies customer support channels into a single dashboard for online merchants.

Actions
Create Ticket

Creates a ticket

Create Ticket Message

Creates a Ticket Message in an existing ticket

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Customer Stories

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Huynh H
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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about zenloop + Gorgias

Is there a pre-built zenloop + Gorgias automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches zenloop and Gorgias's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built zenloop or Gorgias connector?

No. The Agent works whether or not zenloop or Gorgias already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How are survey responses transferred into support tickets?

Submitting a completed survey in zenloop automatically creates a new ticket in Gorgias containing all the respondent's answers.

Can ticket updates prompt custom survey distributions?

When a ticket status changes in Gorgias, you can automatically add the customer as a respondent in zenloop to collect feedback.

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