Zenzap + WhatsApp Business Integrations, Built by an AI Agent
Put Zenzap + WhatsApp Business to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Zenzap and WhatsApp Business
See the kind of workflows teams build with Zenzap and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.
Zenzap + WhatsApp Business
When a new message arrives in WhatsApp Business, forward the message content to Zenzap.
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Notify team channels about missed phone calls
When a call goes unanswered in WhatsApp Business, automatically post an alert message in a Zenzap channel so a representative can follow up.
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Share incoming text messages with support teams
When a customer sends a new inbound SMS to WhatsApp Business, post the text content to a shared channel in Zenzap for real-time visibility.
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Send outbound SMS updates from chat mentions
When a team member is mentioned in a dedicated Zenzap channel, automatically send a follow-up text message to the customer via WhatsApp Business.
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Browse the full workflow library →
Looking to achieve something else with Zenzap and WhatsApp Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Zenzap and WhatsApp Business
Everything Zenzap and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Zenzap Explore Zenzap →
Zenzap is a messaging app built for team communication and lightweight task management in workplace environments.
ActionsSends a new text message
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Brosix
Brosix is an instant messaging and team collaboration platform designed for secure internal business communication and file sharing.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Chatwork
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Fleep
Fleep is a messaging and team collaboration tool that combines chat, project tasks, and file sharing in one platform.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Zenzap + WhatsApp Business
Is there a pre-built Zenzap + WhatsApp Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zenzap and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Zenzap or WhatsApp Business connector?
No. The Agent works whether or not Zenzap or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate WhatsApp Business with Zenzap?
It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.
Can team members initiate customer communications from Zenzap?
Yes, posting specific messages or mentions in Zenzap can initiate text messages or voice broadcasts sent via WhatsApp Business.