Zoho Connect + Zendesk Integrations
Put Zoho Connect + Zendesk to work with AI and enterprise-grade automation
Learn more about Zoho Connect integrations or talk to a human
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Workflows you can build between Zoho Connect and Zendesk
See the kind of workflows teams build with Zoho Connect and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
Zoho Connect + Zendesk
When a new mention occurs in Zoho Connect, create a ticket in Zendesk.
Broadcast urgent SLA alerts to team channels
When a support ticket breaches its SLA in Zendesk, automatically post an urgent notification in Zoho Connect so managers can intervene quickly.
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Create support tickets from team chat mentions
When a user is tagged in an operational channel in Zoho Connect, create a detailed support ticket in Zendesk to keep accountability clear.
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Notify assigned agents on direct messages when tickets update
When a ticket status changes in Zendesk, send a direct message in Zoho Connect to notify the assigned team member without cluttering email inboxes.
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Browse the full workflow library →
Looking to achieve something else with Zoho Connect and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Zoho Connect and Zendesk
Everything Zoho Connect and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
Zoho Connect Explore Zoho Connect →
An enterprise social network and collaboration platform that helps teams communicate, share files, and manage work together.
TriggersTriggers when a new Announcement is added.
Triggers when a new event is added.
Triggers when you are mentioned in a status.
Triggers when a new status is added.
Triggers when new member is added to a board.
Triggers when new member is added to a group.
Adds a new task in a specific board.
Adds a new event in a specific group.
Adds a new status in a specific group.
Adds user to a group (invite and add, if the user is not a member of the network).
Sends an invite to the user to join your network.
Creates a private event.
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Triggers when a new organization is created.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
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Chatwork
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Discord
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Flock
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Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Google Chat
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
JANDI
JANDI is an enterprise group messaging software designed for workplace communication, project discussion, and cloud file sharing across teams.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
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Answering Service Care
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ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Zoho Connect + Zendesk
Is there a pre-built Zoho Connect + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zoho Connect and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Zoho Connect or Zendesk connector?
No. The Agent works whether or not Zoho Connect or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can internal messages in team channels become support tickets?
Yes, mentioning team members or posting specific messages in Zoho Connect can automatically create a ticket in Zendesk to ensure issues are tracked and resolved.
How are teams notified when ticket deadlines are at risk?
When an SLA deadline is breached in Zendesk, an urgent message is posted into a channel in Zoho Connect to alert engineers or managers immediately.