Send outbound email from chat mentions
When a team member is mentioned in a message in Heartbeat, automatically send an email through Zoho Mail to notify external stakeholders.
See all Zoho Mail + Heartbeat integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Zoho Mail Explore Zoho Mail →
TriggersFires when a new email arrives in Zoho Mail.
Fires when an email is sent from Zoho Mail.
Fires when a tracked email sent via Zoho Mail is opened.
Fires when an email sent via Zoho Mail bounces.
Sends an email via Zoho Mail.
Creates a draft email in Zoho Mail.
Applies a label or folder to an email in Zoho Mail.
Moves an email into a different folder in Zoho Mail.
Heartbeat Explore Heartbeat →
TriggersFires when a new message is posted to a channel in Heartbeat.
Fires when a new channel is created in Heartbeat.
Fires when your team or a keyword is mentioned in Heartbeat.
Fires when a new file is shared in Heartbeat.
Posts a message to a channel in Heartbeat.
Sends a direct message to a specific person in Heartbeat.
Reacts to a message in Heartbeat.
Adds a user to a channel in Heartbeat.
More Zoho Mail + Heartbeat workflows
Alert team channels to urgent bounced emails
When an email bounces in Zoho Mail, send a direct message in Heartbeat so team members can verify contact information.
See details
Post incoming customer emails to chat channels
When a new email is received in Zoho Mail, automatically post a summary to a designated channel in Heartbeat for team visibility.
See details
See all Zoho Mail + Heartbeat integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send outbound email from chat mentions” between Zoho Mail and Heartbeat?
Yes — describe it in the box above and Knit's Integrations Agent researches Zoho Mail and Heartbeat's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does this integration reduce missed email alerts?
Important incoming emails in Zoho Mail automatically post as channel or direct alerts in Heartbeat, keeping your team aware of urgent messages.
Can internal chat messages initiate external emails?
Yes, specific occurrences like user mentions in Heartbeat can automatically draft or send outbound emails through Zoho Mail.