Send outbound email from chat mentions

When a team member is mentioned in a message in ZOKO, automatically send an email through Gmail to notify external stakeholders.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ZOKO Explore ZOKO →

Triggers

New message posted

Fires when a new message is posted to a channel in ZOKO.

New channel created

Fires when a new channel is created in ZOKO.

Mentioned in a message

Fires when your team or a keyword is mentioned in ZOKO.

New file shared

Fires when a new file is shared in ZOKO.

Actions

Send channel message

Posts a message to a channel in ZOKO.

Send direct message

Sends a direct message to a specific person in ZOKO.

Add reaction

Reacts to a message in ZOKO.

Invite user to channel

Adds a user to a channel in ZOKO.

Gmail Explore Gmail →

Triggers

Email received

Fires when a new email arrives in Gmail.

Email sent

Fires when an email is sent from Gmail.

Email opened

Fires when a tracked email sent via Gmail is opened.

Email bounced

Fires when an email sent via Gmail bounces.

Actions

Send email

Sends an email via Gmail.

Create draft

Creates a draft email in Gmail.

Add label

Applies a label or folder to an email in Gmail.

Move to folder

Moves an email into a different folder in Gmail.

Alert team channels to urgent bounced emails When an email bounces in Gmail, send a direct message in ZOKO so team members can verify contact information. See details

Post incoming customer emails to chat channels When a new email is received in Gmail, automatically post a summary to a designated channel in ZOKO for team visibility. See details

See all ZOKO + Gmail integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send outbound email from chat mentions” between ZOKO and Gmail?

Yes — describe it in the box above and Knit's Integrations Agent researches ZOKO and Gmail's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does this integration reduce missed email alerts?

Important incoming emails in Gmail automatically post as channel or direct alerts in ZOKO, keeping your team aware of urgent messages.

Can internal chat messages initiate external emails?

Yes, specific occurrences like user mentions in ZOKO can automatically draft or send outbound emails through Gmail.