Tag contacts based on internal chat updates
When a team member mentions a contact or posts a qualifying update in ZOKO, automatically apply an interest tag to that lead in Reply.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
ZOKO Explore ZOKO →
TriggersFires when a new message is posted to a channel in ZOKO.
Fires when a new channel is created in ZOKO.
Fires when your team or a keyword is mentioned in ZOKO.
Fires when a new file is shared in ZOKO.
Posts a message to a channel in ZOKO.
Sends a direct message to a specific person in ZOKO.
Reacts to a message in ZOKO.
Adds a user to a channel in ZOKO.
Reply Explore Reply →
TriggersFires when a new lead or contact is captured in Reply.
Fires when a contact enters an automation in Reply.
Fires when a field on a contact changes in Reply.
Fires when a contact unsubscribes in Reply.
Creates or updates a contact in Reply.
Adds a contact to a workflow or campaign in Reply.
Sends an email or message to a contact via Reply.
Changes a contact's tags in Reply.
More ZOKO + Reply workflows
Notify team channels about high-intent leads
When a new lead is captured in Reply, immediately post a summary message in a designated channel in ZOKO so representatives can follow up fast.
See details
Alert account owners when contacts unsubscribe
When a contact unsubscribes from a campaign in Reply, send a direct message to their account manager in ZOKO to prevent further outreach errors.
See details
See all ZOKO + Reply integrations → · Browse the full workflow library →
Common questions
Can Knit build “Tag contacts based on internal chat updates” between ZOKO and Reply?
Yes — describe it in the box above and Knit's Integrations Agent researches ZOKO and Reply's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect ZOKO with Reply?
It bridges real-time internal team messaging with customer lifecycle automation, ensuring sales representatives know immediately when leads engage and can update marketing records without switching tools.
Can updates in Reply alert my team in ZOKO?
Yes, key events like capturing a high-intent lead or a contact entering an automated workflow can instantly broadcast notifications to dedicated channels in ZOKO.