Tag contacts in marketing workflows from inbound texts
When a customer sends an inbound SMS to ZOKO, automatically apply a tag to their profile in Reply to refine their marketing segment.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
ZOKO Explore ZOKO →
TriggersFires when a new text message is received in ZOKO.
Fires when a new call comes in or out through ZOKO.
Fires when a call is missed in ZOKO.
Fires when a call recording finishes processing in ZOKO.
Sends a text message through ZOKO.
Starts an outbound call via ZOKO.
Creates or updates a contact in ZOKO.
Sends a recorded voice message via ZOKO.
Reply Explore Reply →
TriggersFires when a new lead or contact is captured in Reply.
Fires when a contact enters an automation in Reply.
Fires when a field on a contact changes in Reply.
Fires when a contact unsubscribes in Reply.
Creates or updates a contact in Reply.
Adds a contact to a workflow or campaign in Reply.
Sends an email or message to a contact via Reply.
Changes a contact's tags in Reply.
More ZOKO + Reply workflows
Send instant text messages to newly captured leads
When a prospective lead is captured in Reply, automatically send a welcome text message using ZOKO to boost quick engagement.
See details
Add missed callers to targeted nurture campaigns
When a caller is missed in ZOKO, create or update their contact in Reply and enroll them into an automated follow-up campaign.
See details
See all ZOKO + Reply integrations → · Browse the full workflow library →
Common questions
Can Knit build “Tag contacts in marketing workflows from inbound texts” between ZOKO and Reply?
Yes — describe it in the box above and Knit's Integrations Agent researches ZOKO and Reply's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can inbound text messages update contact records in marketing campaigns?
Yes, receiving an SMS in ZOKO can automatically update contact details and apply relevant tags in Reply.
How quickly can text messages be sent after a lead submits a form?
As soon as a lead is captured in Reply, ZOKO can immediately send a welcome SMS or MMS to start the conversation.